GB
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12. Troubleshooting
Danger!
Before troubleshooting, switch o
ff
the tool and disconnect the mains plug.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if
your tool fails to work properly. If the problem still persists after working through the list then please con-
tact your nearest service workshop.
Cause
Fault
Remedy
Chainsaw does not
work at all
- Quick stop brake has been trigge-
red
- No power supply
- Defective mains outlet
- Power extension cable damaged
- Defective fuse
- Pull the hand protection back to the
normal position.
- Check the power supply.
- Try an alternative source of electri-
cal power, replace if necessary.
- Check the cable and replace as
required.
- Replace the fuse.
Chainsaw operates
intermittently
- Power cable damaged
- Loose connection (external)
- Loose connection (internal)
- ON/OFF switch defective
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
Saw chain dry
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
Chain brake does
not work
- Problem with the switch mecha-
nism in the front hand guard
- Consult a specialist workshop.
Chain/guide rail hot
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Blunt chain
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet
- Re-sharpen or replace the chain.
Chainsaw judde-
ring, vibrating or not
sawing properly
- Chain tension too loose
- Blunt chain
- Worn chain
- Saw teeth pointing in the wrong
direction
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Reinstall the saw chain with the
teeth facing in the correct direction.
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