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Section 9: WARRANTY
UNPACKING
Inspect the pump carefully. If any damage has occurred, file claim with the carrier immediately. Save the shipping
container for carrier to inspect.
OPERATING PUMP
Refer to the enclosed Instruction/Operation Manual for all information to properly operate and maintain the pump.
WARRANTY
This Welch product is warranted to be free from defects in material and workmanship. The liability of Gardner Denver
Thomas under this warranty is limited to servicing, adjusting, repairing or replacing any unit or component part
which in the judgment of Gardner Denver Thomas has not been misused, abused or altered in any way causing
impaired performance or rendering it inoperative. No other warranties are expressed or implied. The method
of executing this warranty: servicing, adjusting, repairing or replacing shall be at the discretion of Gardner Denver
Thomas. Vacuum pumps that have been used for any period, however short, will be repaired under this warranty
rather than replaced.
The warranty is effective for one year from the date of original purchase when:
1.
The warranty card has been completed and returned.
2.
The product is returned to the factory or other designated service
centers, freight prepaid.
3.
The product in our judgment is defective through no action or fault of the user.
If the product has become defective through misuse, abuse, or alteration, repairs will be billed regardless of the age
of the product. In this event, an estimate of the repair costs will be submitted and authorization of these charges
will be required before the product is repaired and returned.
To reduce additional charges and delays either within or outside of the warranty period, contact Welch at (847)-
676-8800 for a return authorization number. Products without a return authorization number will be refused by
our receiving department. Before shipping, properly pack the pump, insure it against loss or damage, and on the
outside of the pump packaging and the packing slip write in the return authorization number. Pumps damaged
due to improper packaging are the customer’s responsibility.
