10. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied
to you for the services provided.
GARDENA Manufacturing GmbH offers a 2-year
warranty for this product (from the date of pur-
chase) if the product has been used exclusively for
private purposes. This manufacturer’s warranty
does not apply to used products purchased from
a secondary market. This warranty includes all
significant defects of the product that can be
proved to be material or manufacturing faults. This
war ranty is fulfilled by supplying a fully functional
replacement product or by repairing the faulty
product sent to us free of charge; we reserve the
right to choose between these options. This
service is subject to the following provisions:
• The product was used for its intended purpose
as per the recommendations in the operating
instructions.
• Neither the purchaser nor a third party has
attempted to repair the product.
• Only original GARDENA spare and wear parts
were used.
Normal wear and tear of parts and components,
optical changes, as well as wear parts and con-
sumables, are excluded from the warranty.
This manufacturer’s warranty does not affect
warranty entitlements against the dealer / retailer.
If problems arise with this product, please con-
tact our Service department. In the event of a war-
ranty claim, please send the defective product
together with a copy of the purchase receipt and
a description of the defect, sufficiently stamped, to
the GARDENA service address on the back page.
Consumables:
Faults which occur as a result of incorrectly
installed or leaking batteries are not covered by
the guarantee.
Damage caused by frost is not covered by the
warranty.
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