7. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied to you for the services
provided.
GARDENA Manufacturing GmbH offers a twoyear warranty (effective as
of the date of purchase) for this product. This warranty includes all significant
defects of the product that can be proved to be material or manufacturing
faults. This warranty is fulfilled by supplying a fully functional replacement
product or by repairing the faulty product sent to us free of charge;
we reserve the right to choose between these options. This service is subject
to the following provisions:
• The product was used for its intended purpose as per the recommendations
in the operating instructions.
• Neither the purchaser nor a third party has attempted to repair the product.
This manufacturer’s warranty does not affect warranty entitlements against the
dealer / retailer.
If problems arise with this product, please contact our Service department
or send the defective product along with a brief description of the fault to
GARDENA Manufacturing GmbH, making sure to have sufficiently covered
any shipping costs and to have followed the relevant postage and packaging
guidelines. A warranty claim must be accompanied by a copy of the proof
of purchase.
Product liability:
In accordance with the German Product Liability Act, we hereby expressly
declare that we accept no liability for damage incurred from our products
where said products have not been properly repaired by a GARDENA
approved service partner or where original GARDENA parts or parts author
ised by GARDENA were not used.
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