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CARE AND MAINTENANCE
TROUBLESHOOTING
Between uses:
• Turn Control Knob OFF.
• Disconnect LP source.
• Store heater upright in an area sheltered from direct contact with inclement weather (such as rain,
sleet, hail, snow, dust and debris).
• If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages.
Note: Wait until heater is cool before covering.
During periods of extended inactivity or when transporting:
• Turn Control Knob OFF.
• Disconnect LP source and move to a secure, well-ventilated location outdoors.
• Store heater upright in an area sheltered from direct contact with inclement weather (such as rain,
sleet, hail, snow, dust and debris).
• If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages.
• Never leave LP cylinder exposed to direct sunlight or excessive heat.
Note: Wait until heater is cool before covering.
Service
Only a qualified service person should repair gas passages and associated components.
Caution: Always allow heater to cool before attempting service.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light
Note: Heater
operates
at reduced
efficiency
below 40ºF
1. Cylinder valve is closed
2. Blockage in orifice or pilot tube
3. Air in gas line
4. Low gas pressure with cylinder valve
fully open
5. Igniter fails
1. Open valve
2. Clean or replace orifice or pilot
tube
3. Open gas line and bleed it
(pressing control knob in) for not
more than 1 - 2 minutes or until
you smell gas
4. Turn cylinder valve OFF and
replace cylinder
5 .Use match to light pilot; obtain new
igniter and replace
Pilot won’t stay lit
1. Dirt built up around pilot
2. Connection between gas valve and
pilot assembly is loose
3. Thermocouple is not operating
correctly
1. Clean dirt from around pilot
2. Tighten connection and perform
leak check
3. Replace thermocouple
Burner won’t light
1. Propane cylinder is frosted over
2. Blockage in orifice
3. Control knob is not in ON position
1. Wait until the propane cylinder
warms up and becomes unfrosted
2. Clear blockage
3. Turn control knob to ON
Burner flame is low
1. Gas pressure is low
2. Outdoor temperature is less than
40ºF and tank is less than 1/4 full
3. Control knob fully ON
4. Spiders and insects nest in burner or
orifices
1. Turn cylinder valve OFF and
replace cylinder
2. Use a full cylinder
3. Check burner and orifices for
blockage
4. Clean burner and orifices
Thick black smoke
Blockage in burner
Remove blockage and clean burner
inside and outside
Gas odor with
extreme yellow
tipping of flame
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater glow is
excessively uneven
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Heater makes
popping noises
Spiders and insects nest in burner or
orifices
Clean burner and orifices
Carbon build-up
Dirt or film on reflector and burner
screen
Clean reflector and burner screen
