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GAOMON PD2200, Faq

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GAOMON PD2200 Faq Download Page 2

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PD2200 FAQ Contents

1. Warranty & Compatibility & Specification of PD2200

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1.1 Warranty Policy.

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1.2 Operation System & Art Program Compatibility.

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1.3 Specifications & Features

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2. How to set up PD2200 on Windows/Mac?

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2.1 How to set up on Windows OS?

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2.2 How to set up on Mac OS ?

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2.3 How to connect PD2200 with Windows/mac computer

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2.4 OSD Setting & How to adjust Color?

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How to Adjust Color?

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3. Displaying Issues & Solutions.

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4. Pen Issues & Solutions

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5.Other FAQS

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5.1 How to Customize Express Key Functions in Difference Drawing Programs ?

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5.2 How to sign/write on Microsoft office files: Word/Excel/PowerPoint & OneNote?

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5.3 How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?

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5.4 How to use Duplicate Mode & Extend Mode

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6. How to contact GAOMON service team?

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Summary of Contents for PD2200

Page 1: ...1 PD2200 Pen Display FAQ ...

Page 2: ...nnect PD2200 with Windows mac computer 10 2 4 OSD Setting How to adjust Color 11 How to Adjust Color 12 3 Displaying Issues Solutions 13 4 Pen Issues Solutions 15 5 Other FAQS 18 5 1 How to Customize Express Key Functions in Difference Drawing Programs 18 5 2 How to sign write on Microsoft office files Word Excel PowerPoint OneNote 18 5 3 How to Comment Highlight and Sign Draw on PDF Acrobat Reade...

Page 3: ...Display is NOT a standalone product It cannot work alone It has to be connected to a laptop or desktop computer which runs Windows 7 or above version OS or Mac 10 12 or above version OS It doesn t work with Chrome OS or Linux Os If you are using Windows or Mac OS please download driver here https www gaomon net plus list php cateId 14 type Driver system 0 Keyword tid 9 pcb 1 2 2 Art Program Compat...

Page 4: ... Typ CR 10 Dimension 522 316 91 5mm 20 55 12 44 3 6inch Working Area 476 64 268 11mm 18 77 10 56inch Accuracy 0 3mm Sensing Height 10mm Report Rate 266PPS Signal Output HDMI USBA DC Weight 6 25KG OS Compatibility Windows 7 and above macOS 10 12 and above Art Program Compatibility Free krita gimp medibang firealpaca etc Paid Photoshop Adobe illustrator adode premiere adobe after effect sai version ...

Page 5: ...confirmed and fixed 3 Please uninstall the previous GAOMON driver clearly first Go to Control Panel Programs and Features uninstall current exist GAOMON Driver also make sure no other brands tablet driver VERY IMPORTANT 4 Download driver here https gaomon net and install the driver Please right click the driver setup icon whose file extension is exe in the installation file and select Run as admin...

Page 6: ...ase download drawing programs online to use with GAOMON PD2200 Our tablets are compatible with most drawing software Free software like Krita gimp fireplaca Meidibang inscape blender etc Or paid software like photoshop adobe illustrator clip studio paint sketchbook Sai version2 etc Any suggestions and questions please feel free to tell us You can find us from GAOMON SUPPORT TEAM https www gaomon n...

Page 7: ...re https gaomon net Click the installation package Drag GAOMON Tablet icon upon Applications and hold on for a while until it enters in Applications folder Double click GAOMON Tablet and select Open to run the driver Now the GAOMON Driver is installed ...

Page 8: ... 10 14 please skip following part 1 After installation press one of the tablet express key and it will pop out a box Accessibility Access Then click Open System Preferences to bring out Security Privacy box Don t click Deny 2 Click the lock icon and input your password Tick Tablet Driver Agent Click and it will bring out another box 3 Go Applications find out GAOMON Tablet and click Open ...

Page 9: ...e lock icon Then we can draw freely on the tablet Now you get the permission to use GAOMON Tablet Driver on your Mac OS Any suggestions and questions please feel free to tell us You can find us from GAOMON SUPPORT TEAM https www gaomon net after sales ...

Page 10: ...into the pen display and the USB A cable HDMI cable Power cable inserted into the computer The Power cable plug inserted into the Power Adapter is for power supply Note If there is no response on the pen display or a flashing screen occurs plug the five connectors firmly and corrrectly no any gap left The cable interface maybe a little tight please press harder ...

Page 11: ...EYS Turn off on the display Long press the power key for 3 seconds Enable OSD keys Long press MENU key for 6 seconds Manually exit the MENU Touch Auto key for 0 5 seconds Automatically exit the MENU without movement for 10 seconds How long will the OSD MENU automatically enter sleep mode After the menu panel is hidden if we don t touch any OSD keys more than 15 seconds it will enter sleep mode HOW...

Page 12: ...rence between 2 computers monitors But if the color difference is too large which exceed the range we can try to adjust it Please adjust the color by followings Go to RGB Color Color Effect Enter USER Then you can adjust the hue saturation of RGBCYM here Any suggestions and questions please feel free to tell us You can find us from GAOMON SUPPORT TEAM https www gaomon net after sales ...

Page 13: ...d you to use DVI VGA Display port type c to HDMI adapter depending on whichever is on your device Fourthly please find borrow another computer which comes with a HDMI port to test Please make sure to plug the HDMI cable into graphic card but not in mother board If the No Signal issue remains after trying above solutions please take a video and send to GAOMON SERVICE We will apply warranty and make...

Page 14: ...mal situation of the extend mode You can set Duplicate Mode if you are not familiar with Extend Mode So PD2200 will display exact same with your computer monitor Duplicate on Windows Please press Windows p on keyboard and make sure to choose Duplicate mode Duplicate on Mac Set Mirror Mode Click on the Apple icon in the top left corner System preference choose Display Select the Mirror Display ...

Page 15: ...PD2200 If the PD2200 only shows the wallpaper of your computer but without any programs it is actually the normal situation of the extend mode And meanwhile if the cursor moves on computer monitor instead of on tablet monitor you are choosing the computer monitor as work area inside GAOMON driver right now but not setting the PD2200 as work area So the cursor moves on computer monitor only Solutio...

Page 16: ...to following path GIMP Edit Input Devices Mode Screen remember to select Screen Mode for all of three Save Step 2 If the issue remains please try to reinstall GAOMON Driver Make sure no other brands tablet driver installed on your computer please 4 5 How to do when the pen only lags in Photoshop Step 1 Please try to reinstall GAOMON Driver Make sure no other brands tablet driver installed on your ...

Page 17: ...o click restore default directly and no need to click that 9 points Step 3 If the issue still happen please kindly give following test results to GAOMON SERVICE and let us give you detail solution by email 1 Do you use windows or mac OS Which OS version desktop or laptop 2 Does the cursor offset issue occurs in the drawing programs only or it happens everywhere If it happens in drawing programs on...

Page 18: ...ersions 5 2 1 In Word document How to draw with digital pen in the comment area of Word file 1 Connect GAOMON PD2200 to computer 2 Open a document that you want to deal with 3 Click on the item Review We can use the tablet pen to control thecursor 4 Find the icon ink a pen shape tool on a folded paper with a star at thecorner In Office 2016 there are three icons related with ink comment One is ink...

Page 19: ...on Word file 1 After well connected PD2200 to computer please open the Worddocument 2 Click Review and click Start Inking 3 Tips The wide pen is a highlighter The narrow pen is for drawing Here are highlight and underlines for your reference ...

Page 20: ...excel files with digital penfreely Note All the drawing you have made will disappear in fact being hidden if you clicked show ink Re click to make all of them appear 5 2 3 In OneNote 1 After well connected PD2200 to computer please open OneNote 2 Now you can use GAOMON pen to draw freely now The item Draw can help us to adjust the pen and color ...

Page 21: ...21 5 2 4 In PowerPoint 1 After well connected PD2200 to computer open PowerPoint 2 Click the item Review and then click Start Inking now we can draw onPowerPoint ...

Page 22: ... In other PDF programs the steps resemble 5 3 1 How to sign write on PDF 1 Make sure the cable well connected 2 Open the Acrobat Reader DC and a PDF file that you want to sign your name Here is an example 3 Click Tools and then find the item Fill Sign from the Tools menu openit 4 Click the item Sign then choose Add Signature ...

Page 23: ...e 6 Click Draw then you can use GAOMON stylus to write click Apply to save it 7 The signature can be placed anywhere in the PDF after saving it For example put the signature at the place that mark 8 choose Sign click that place then signature comesout ...

Page 24: ...nd Comment open it 2 Click Draw free form that marked as 3 in below picture to draw We can select a color and line thickness from the icon that marked as 4 3 The Draw free form option makes you can use the tablet pen to draw words freely on PDF files just like to draw on a canvas Here is an example uses GAOMON tablet pen to draw Gaomon and Clarlse on this PDF ...

Page 25: ... form option also makes you can use the tablet pen to draw line circle or mark out the important content 5 Move the cursor on the circled pen and click it Then you can use the tablet pen to highlight the content you want ...

Page 26: ...ay wallpaper of your computer only When you draw on PD2200 the computer monitor can display separately 5 4 1 Duplicate Mode Duplicate on Windows Please press Windows p on keyboard and make sure to choose Duplicate mode Duplicate on Mac Set Mirror Mode Click on the Apple icon in the top left corner System preference choose Display Select the Mirror Display ...

Page 27: ...s 1 Please press Windows p on keyboard and make sure to choose Extend mode 2 Open the GAOMON driver choose GAOMON tablet as Current Display 3 Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work ...

Page 28: ...t corner System preference choose Display Unselect the Mirror Display 2 Open the GAOMON driver choose GAOMON tablet as Current Display it s usually Disaplay2 Then click apply 3 Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work ...

Page 29: ...29 6 How to contact GAOMON service team Service Email service gaomon net Official Web https www gaomon net More FAQs https blog gaomon net faq list or https www gaomon net question ...

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