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3.
Pen Issues & Solutions
3.1 How to do when GAOMON Driver indicating ''No Device Detected'' and Pen
not Working?
1) Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well
connected between M1230 and computer.
2) Please change a different USB port on your computer to test.
3) Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when
without GAOMON Driver uninstalled on another computer.
4) If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make
everything right for you. Don’t worry!
3.2 How to do when the issue only happens in Clip Studio Paint?
Step 1: Please set inside Clip Studio Paint according to following path.
Preference --Tablet --Win tab
Preference--Performance--Allocate to application--100%
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed
on your computer please.
3.3 How to do when the issue only happens in GMIP?
Step 1: Please set inside GIMP according to following path.
GIMP-- Edit--Input Devices--Mode: Screen ( remember to select Screen Mode for all of three )---Save.
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed
on your computer please.
Summary of Contents for M1230
Page 1: ...1 M1230 Pen Tablet FAQ...
