GAOMON M1220, Faq

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3.4 How to do when GAOMON driver indicates ''No Device Detected'' and pen
does not work?
1. Please kindly note that it’s usually related to the Type-C cable connection. Please make sure the Type-
C cable is well connected between M1220 and the computer.
2. Please change a different Type-C port on your computer to test again.
3. Please test on another computer. No need to install GAOMON Driver. Let’s see whether the pen can
respond when there is no GAOMON Driver installed on another computer.
If the issue remains, please kindly give test result to GAOMON SERVICE. We cover 1 year warranty based
on non-artificial made damages and non-accident damages. Please don’t worry aboutit!
3.5 How to do when the issue only happens in Clip Studio Paint?
Step 1: Please set in Clip Studio Paint according to following path.
Preference --Tablet --Win tab
Preference--Performance--Allocate to application--100%
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure there is no other brands tablet
driver installed on your computer please.
3.6 How to do when the issue only happens in GIMP?
Step 1: Please set in GIMP according to following path.GIMP-- Edit--Input Devices--Mode: Screen ( remember
to select Screen Mode for all of three )---Save.
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure there is no other brands tablet
driver installed on your computer please.
3.7 How to do when the pen only lags in Photshop CC ?
Step 1: Please try to reinstall GAOMON Driver. Make sure there is no other brands tablet driver installed on
your computer please.
Step 2: Please set inside PhotoshopCC according to following path.
Edit--Preference--
Uncheck
‘’Use Graphics Processor’’
Step 3: Create a new canvas and zoom to 100%.
Step 4: Click “ Reset Brushes ” in brush settings. (As following picture)