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3
.
Troubleshooting
If you encounter problems with the tablet, please refer to the following
tables.
Problems
Suggested action
The pen is no
function
* Make sure you have installed the driver correctly.
* Make sure the driver is running.
* Try using mouse to double check, if mouse also no
function, please restarting your computer or your
application.
*Try to reconnect the USB cable.
* Try to reinstall the USB Tablet driver.
Pen nib is too
short
* Check whether the pen nib is too short. If yes, replace the
pen nib.
The cursor
move
Incorrectly
* Eliminate interference from nearby electrical devices.
* Try restarting your computer for double check.
The side
switch does
not work
* Be sure that when you press the side button, the pen nib
is within 10mm of the tablet surface and your pen nib is
not against the tablet surface.
* Be sure that the side button is set to the proper function
you are expecting to occur for the application.