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Customer service

44

 · G&D DVIVision

Customer service

Even after you have purchased our products you can count on G&D. Qualified sup-

port in all areas of service is just as much a matter of course for us as the comprehen-

sive advice provided by our sales force. For G&D, this is the foundation of an 

efficient partnership.

You can reach us

on Mondays to Thursdays from 8:00 am to 4:30 pm and

on Fridays from 7:30 am to 3:00 pm

under the telephone number 

+49 2739 8901-100

.

Requests by e-mail can be send to 

[email protected]

.

Summary of Contents for DVIVision

Page 1: ...Guntermann Drunck GmbH G D DVIVision Installation and Operating Guide...

Page 2: ...ot accept warranty claims The devices were not used as intended The devices were repaired or modified by unauthorized personnel The devices offer extensive external damage that was not reported at tim...

Page 3: ...the default settings 13 Changing the configuration 14 Using the setup mode 14 Using the setup menu 15 Configurational settings 17 Activating or deactivating the hotkey delay 17 Using single or double...

Page 4: ...ecting the signal lines to the slot card 41 Connecting the G D Power Card and the panel with DVIVision 42 Operating the expansion DVI Power 42 Allocating the connection cable for the panel 43 Customer...

Page 5: ...ower source Disconnect the main power plug or the power supply of the device Ensure constant access to the power plugs Ensure during the installation of the devices that the power plugs remain accessi...

Page 6: ...er can either be operated at the remote console of the user module or at the local console of the computer module The DVIVision series provides further devices that enable transmitting additional sign...

Page 7: ...DVIVision series the scope of delivery additionally includes the following cables 2 x audio cable Audio M M 2 1 x serial connection cable RS232 M F 2 Additional scope of delivery of multi channel var...

Page 8: ...lose to the remote console Please also mind the maximum cable length of five metres between the user module and the devices of the user console 4 Take the supplied cables of the DVIVision system and p...

Page 9: ...th the computer module and the user module DVI D SL M M 2 DVI I HD15F PS 2 M M 2 2x USB AM BM 2 Device DVIVision Audio M M 2 2x RS232 M F 2 Device DVIVision The last number 2 of the cable designation...

Page 10: ...2 cable purple plugs Mouse CPU Connect the PS 2 mouse interface of the computer to this interface For this purpose use the PS 2 M M 2 cable green plugs Additional interfaces of the variants DVIVision...

Page 11: ...erface Connections for data transmission and power supply Transmission Connect the category 5e or better twisted pair cable which is availa ble as accessories to this interface Connect the other end o...

Page 12: ...nnect the DVI I HD15F adapter to this interface Afterwards connect the monitor s VGA cable to the adapter DVI CPU x Connect the digital video output of the computer to this interface For this purpose...

Page 13: ...onnected with these interfaces Two USB interfaces are located on the back panel of the device another two can be found on the front panel The data rate of the interfaces is 12 MBit s USB 1 1 The USB d...

Page 14: ...etter twisted pair cable which is avail able as accessories to this interface Connect the other end of the cable to the respec tive interface of the computer module DVI VGA Out x Connect the monitor o...

Page 15: ...ocated above the Power socket 3 Turn on the computer that is connected to the computer module After the DVIVision system has been turned on the LEDs on the front panel of both the computer module and...

Page 16: ...of the DVIVision system For operating the DVIVision system exclusively the function Authorising permanent activation of input lock can be activated in the setup menu If this function is turned on the...

Page 17: ...urable functions of the DVIVision system are described in detail on page 17 ff Some functions of the DVIVision system can only be carried out in either the setup mode or the setup menu Note the advice...

Page 18: ...EDs NUM and Scroll are blinking simultaneously if the setup mode has been successfully activated Additionally the yellow user LED at both the com puter module and the user module is blinking Now you c...

Page 19: ...rt any terminal emulation program for example HyperTerminal or PuTTY Collect the following data to establish a connection to the DVIVision system Bits per second 38400 Data bits 8 Parity None Stop bit...

Page 20: ...ngs of the menu items that are displayed in the right column can be chan ged by pressing the Space key repeatedly If you have selected a menu item that includes a sub dialogue press the Enter key to o...

Page 21: ...p mode 1 Press the key combination Hotkey Backspace default Ctrl Backspace to activate the setup mode If the hotkey delay is active press the key combi nation for seven seconds 2 Press one of the setu...

Page 22: ...anging the double hotkey on page 20 setup mode 1 Press the key combination Hotkey Backspace default Ctrl Backspace to activate the setup mode If the hotkey delay is active press the key combi nation f...

Page 23: ...he setup mode If the hotkey delay is active press the key combi nation for seven seconds 2 Press one of the setup keys listed below to activate a certain hotkey Ctrl activates the hotkey Ctrl Alt acti...

Page 24: ...ion for seven seconds 3 Press one of the setup keys listed below to activate the desired double hotkey Ctrl activates the double hotkey Ctrl Shift Alt activates the double hotkey Alt Shift Alt Gr acti...

Page 25: ...lifted both users can operate the computer again The timing of the input lock can be adjusted from 1 to 90 seconds How to set the timout of the automatic input lock Related topic Exclusive operation o...

Page 26: ...utomatic input lock has elapsed When the permanent input lock has been activated at one console the Scroll LEDs are blinking on the keyboards of both users How to de activate the Authorising permanent...

Page 27: ...activate the video signal at the concurrent user console Related topics Timeout of the automatic input lock on page 21 Authorising permanent activation of input lock on page 22 This function can only...

Page 28: ...the upper part shows a part of the new frame At the point where both frames touch the picture appears to be torn In this case deactivate the video compression to display the moving picture without th...

Page 29: ...ard keyboard several key combinations can be applied to emulate the Solaris Shortcut Keys see page 26 To be able to use special keys of such keyboards several USB Keymodes are provided How to de activ...

Page 30: ...hese functions can be performed by applying the key combinations listed below Key combination Solaris Shortcut Key of the Sun keyboard Ctrl Alt F2 Again Ctrl Alt F3 Props Ctrl Alt F4 Undo Ctrl Alt F5...

Page 31: ...onnection to the DVIVision system through the terminal emulation program 2 Select the row PS 2 Keyboard Type CPU with the arrow keys if you want to change this setting for the local console Select the...

Page 32: ...set 2 activates the scancode set 2 for PS 2 keyboard inputs 3 activates the scancode set 3 for PS 2 keyboard inputs 3 Turn off the DVIVision system and then turn it back on again After you have turned...

Page 33: ...the installed ope rating system four different setup keys are provided How to activate or reset a PS 2 mouse A PS 2 mouse can only be activated or reset in the setup mode setup mode 1 Press the key co...

Page 34: ...can be switched by pressing the keys 1 to 5 Show Temperature Info Shows temperature inside of the module The keys R and L enable switching between the features of the remote and the local module In th...

Page 35: ...lt Ctrl Backspace to activate the setup mode If the hotkey delay is active press the key combi nation for seven seconds 2 Press the setup key listed below to reset the default settings D resets the de...

Page 36: ...nstallation cables with at least AWG24 coding have to be used for lengths over 80 metres The following cables achieved the best results during test operation up to 140 metres Kerpen MegaLine G12 150 S...

Page 37: ...60 Hz are possible for the common timing standards by VESA DMT and VESA SMT 1920 x 1200 pixels at 60 Hz is transmitted according to VESA CVT RB Almost any refresh rate and resolution within the techni...

Page 38: ...061 Hz 56 250 MHz 53 674 kHz 1024 x 768 60 004 Hz 65 000 MHz 48 363 kHz 75 029 Hz 78 750 MHz 60 023 kHz 84 997 Hz 94 500 MHz 68 677 kHz 1152 x 864 60 000 Hz 81 624 MHz 53 700 kHz 75 000 Hz 108 000 MH...

Page 39: ...in the DVIVision system The DDC information of the monitor are basically transmitted one to one In case the DVIVision system determines that the display cannot be read without errors or that the entri...

Page 40: ...mains supply is not established Check the connection of the IEC cable Status Trans on The communication with the user module DVIVision CON has been established successfully blinking The communication...

Page 41: ...und off No voltage of the PS 2 interface or the USB bus blinking The CPU input PS 2 or USB is active and ready for operation A local keyboard was not found flickering Keyboard and mouse inputs are bei...

Page 42: ...communication with the computer mod ule DVIVision CPU has been established successfully blinking The communication with the computer mod ule DVIVision CPU could not be estab lished Sys on The system...

Page 43: ...ule is being properly received at the user module blinking No image data are being received from the computer module DVIVision CPU K M on A keyboard PS 2 or USB was found blinking No keyboard PS 2 or...

Page 44: ...nel to the user module 2 x two pole connection cable 0 4 metres 2 x two pole extension cable 0 4 metres Functionality The remote control of both the ATX Power and the Reset function is carried out thr...

Page 45: ...ble is not long enough it can be extended with one of the extension cables Pwr MB Connect the pins you have written down before with the plug position of the ATX Power button on the motherboard Use on...

Page 46: ...e functions of the panel buttons correspond to the functions of both the ATX Power button and the Reset button at the computer casing Figure 8 Interface Power Card at the computer module DVIVision CPU...

Page 47: ...strates how the pins are assigned to the panel s functions To switch one of the ATX Power or Reset signals the signal has to be conductively connected to the shared minus contact pin 4 Figure 10 Pin a...

Page 48: ...is just as much a matter of course for us as the comprehen sive advice provided by our sales force For G D this is the foundation of an efficient partnership You can reach us on Mondays to Thursdays...

Page 49: ...z Band width 22 kHz USB 1 1 Variants ARU U Specification USB 1 1 Transmission type transparent Transmission rate max 12 Mbit s Supported devices High Power devices up to 500 mA RS232 Variants AR ARU T...

Page 50: ...erfaces for transmission to DVIVision CON 1 x RJ45 socket Interface for update Service plug 2 5 mm jack Casing Material anodised aluminium Dimensions WxHxD 210 x 44 x 210 mm desktop 19 x 1 U x 210 mm...

Page 51: ...only variants AR ARU 1 x RS232 socket Interfaces for transmission to DVIVision CON 2 x RJ45 socket Interface for update Service plug 2 5 mm jack Casing Material anodised aluminium Dimensions WxHxD 43...

Page 52: ...x RS232 socket Interfaces for transmission to DVIVision CON 3 x RJ45 socket Interface for update Service plug 2 5 mm jack Casing Material anodised aluminium Dimensions WxHxD 435 x 44 x 210 mm Weight...

Page 53: ...0 2A 20W 100VAC 21W 240VAC MC2 U CPU 100 240V 60 50Hz 0 5 0 2A 24W 100VAC 24W 240VAC MC2 U CON 100 240V 60 50Hz 0 6 0 3A 33W 100VAC 33W 240VAC MC2 AR CPU 100 240V 60 50Hz 0 5 0 2A 23W 100VAC 24W 240V...

Page 54: ...A 22W 12VDC MC2 CPU 12VDC 1 7A 19W 12VDC MC2 CON 12VDC 1 5A 17W 12VDC MC2 U CPU 12VDC 1 7A 20W 12VDC MC2 U CON 12VDC 2 4A 28W 12VDC MC2 AR CPU 12VDC 1 7A 20W 12VDC MC2 AR CON 12VDC 1 5A 18W 12VDC MC2...

Page 55: ...h the user s keyboard and mouse Console The console consists of the monitor connected to the DVIVision system as well as a keyboard and a mouse The console enables to access the connected computer Ctr...

Page 56: ...rface is a common interface for the connection of input devices such as keyboard and mouse To distinguish the connection of keyboard and mouse different colour codes purple keyboard green mouse are us...

Page 57: ...44 D DDC 33 Enhanced DDC 35 default settings 31 overview 13 reset 31 double hotkey 18 20 change 20 use 18 DVI Power 2 operation 42 E Enhanced DDC 35 G G D Power Card 40 H hotkey change 19 double 18 2...

Page 58: ...PS 2 keyboard cable 3 PS 2 keyboard type 27 PS 2 mouse activation 29 reset 29 PS 2 mouse cable 3 R rackmount set 3 variant 3 S safety guidelines 1 scancode set 28 scope of delivery 3 setup menu 15 set...

Page 59: ...Notes G D DVIVision 55...

Page 60: ...Guntermann Drunck GmbH Dortmunder Str 4a 57234 Wilnsdorf Germany Phone 49 2739 8901 100 Fax 49 2739 8901 120 http www GDsys de sales GDsys de A9200039...

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