Horizon
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Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential.
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Answering another Call
If you have a call and another incoming call arrives on the same line, a call waiting tone beeps, and
the Incoming Call window displays. To answer the call, press Answer. The call you were in is then
placed on hold.
If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and either
Home or Calls view displays, as shown above. The view that displays depends if your phone last
displayed Home or Lines view.
Answering Calls Automatically
You may find it convenient if your phone is set to auto-
answer calls, so you don’t have to press a
key to answer a call. If you enable this feature, your phone will automatically answer incoming calls
using the speakerphone. Your system administrator sets how many times your phone will ring
before the call is auto-answered.
If Auto Answer is enabled and a call arrives whi
le you’re already on a call, the incoming call will be
automatically answered if you end or hold the current call.
To enable your phone to automatically answer calls:
Select Settings from Home view, and select Basic > Preferences > Auto Answer.
From the Auto Answer screen, do the following:
To enable your phone to automatically select SIP calls then Auto Answer SIP Calls,
and select Yes. The default setting is No.
To mute the microphone for all auto-
answered calls so the incoming caller can’t hear
you, select Microphone Mute, and select Yes. The default setting is Yes.
Press Save
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