Version 1, 16 March 2017, 3 of 4
TROUBLESHOOTING
PROBLEM
CAUSE
RECTIFICATION
Inconsistent flow
Blocked flow restrictor
Remove isolation valve, remove flow
restrictor & clean with water
Dirt in the top assembly cartridge
Remove cartridge, clean with water and
re-grease spindle if required.
Continuous flow
Top assembly cartridge loose, internally
obstructed or damaged.
Remove cartridge, clean with water and
re-grease spindle if required.
Water is not flowing from tap
Supply not on
Turn water on
Blocked flow restrictor
Remove flow restrictor from tap and
remove debris. Install an inline strainer to
stop further blockages.
Isolation valve is closed
Open isloation valve
Rate of flow inadequate
The flow restrictor may not be
satisfactory due to inadequate supply
pressure
Remove flow restrictor and replace with a
flow restrictor of different capacity to suit
(available from Galvin Specialised)
Isolation valve is positioned wrong
Adjust isolation valve until desired flow is
achieved
Button hard to press
The mains pressure may be too great
Reduce to below 500kPa (70PSI),
re-grease spindle if required
