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Version 1, 21 August 2019, 16 of 21
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WARRANTY
The Galvin Engineering CliniMix
®
Thermostatic Progressive Mixing Valves is guaranteed free from
manufacturing faults for a period of 12 months, subject to the condition outlines below;
GALVIN ENGINEERING PRODUCT WARRANTY
Subject to the warranty conditions and exclusions set out below, Galvin Engineering products are warranted to
be free from defects in materials and/or workmanship for a period of 12 months service life, and if found by
Galvin Engineering to be so defective will be replaced as set out below. If the product is sold by a party other
than Galvin Engineering, then it is sold by the seller as principal and the seller has no authority from Galvin
Engineering to give any additional warranty on behalf of Galvin Engineering.
The benefits of this warranty are in addition to all other rights and remedies which the purchaser may have under
the Trade Practices Act or similar laws of each State and Territory in Australia.
Warranty Conditions and Exclusions
Conditions:
1. The TMV must have been installed by a licensed plumber in accordance with the Galvin Engineering
Installation Instructions and Application Guidelines supplied with the valve, and in accordance with the
National Plumbing and Drainage Code AS3500 (the Code) current at the date of installation and all
relevant statutory and local requirements in the State or Territory in which the product is installed.
2. Where the product is installed outside the boundaries of a metropolitan area as defined by Galvin
Engineering, the
cost of transport insurance and travelling shall e the purchaser’s responsi ility.
3. Where the valve comprises part of a hot water system, installation of that system must be in accordance
with its manufacturer’s recommendation, the Code and all relevant statutory and local State or Territory
requirements.
4. The valve must be returned to Galvin Engineering together with a fully and correctly completed Galvin
Engineering Warranty Claim Form.
5. Where the valve is replaced under warranty the replacement valve carries a new warranty as detailed
herein.
Exclusions:
Replacement work will be carried out as set out in the Galvin Engineering Warranty above, but the following
exclusions may cause the warranty to become void, and may incur a service charge including cost of parts
where:
1. Damage has been caused by accident, Acts of God, misuse, incorrect installation, incorrect installation of
the water supply system of which the product forms a part or attempts to disassemble the valve.
2. It is found that there is nothing wrong with the product
3. The failure of the valve is due in part or in whole to faulty manufacture/installation of the hot water supply
system of which the product forms part.
4. The valve has failed directly or indirectly as a result of excessive water pressure or temperature outside
the Supply Pressure Requirements, or corrosive environment.
5. The valve has failed due to foreign matter either from installation or the water supply.
6. The failure of the valve is due to scale formation in the waterways of the valve.
7. The failure of the valve is due in part, or in whole, to installation not in conformance with the requirements
of the Code.
8. Galvin Engineering reserves the right to change its specifications without prior notice and will not accept
liability for any claim arising from such change.
9. Subject to any statutory provisions to the contrary, claims for damage to furniture, carpets, walls,
foundations or any other consequential loss either directly or indirectly due to leakage from the valve are
also excluded from warranty cover.
