MEMO
WARRANTY
This radio is covered by a two
year Limited parts and labor
warranty
.
“Limited” means that we will repair problems caused by factory defects or
normal use at no charge.
Before returning a radio to us for warranty service, please call our Service
Department for a Repair Authorization Number (RAN). This RAN must be
written below your return address on the outside of the shipping box. Boxes,
which arrive without an RAN, will be refused, and the shipping company
will return the unopened box to you. Be sure to have a pen and paper ready
along with the serial number of your radio before calling. We will give you
the RAN and our shipping address over the phone. The telephone number of
the Service Department is (760) 480-8800, and we suggest calling between
10:00 AM and 4:00 PM Pacific Time.
Please include a note with a detailed description of the symptoms. This is
important because it will help the technician who works on your radio to
locate your problem. Intermittent problems are easily overlooked, so be sure
to give as much detail as possible in your note. Also, please include your
daytime telephone number in case our technicians have any additional
questions.
Do not send your power cord or microphone unless we ask for these items
during our telephone conversation.
You are responsible for getting the radio safely to us. (We suggest using
United Parcel Service.) You must pay to ship the radio to us, and we will pay
to ship the radio back to you. Since we use UPS and they do not ship to Post
Offices boxes, please provide us with a street address for the return of your
radio.
We will repair and return your radio as soon as we can. We appreciate your
choosing a Galaxy radio and we want you to be on the air as much as
possible!
Be sure to visit our web site at
www.GalaxyRadios.com
Summary of Contents for DX 93T
Page 10: ...Printed in Taiwan AT0949010G...
