TROUBLESHOOTING
20
If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still
does not work properly, contact the nearest authorized service center.
Specifications
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Microwave will
not start
The electrical cord is not plugged in.
Plug in the electrical cord.
The door is open.
Close the door and try again.
The wrong operation is set.
Check the instructions and try again.
Arcing or
sparking in the
microwave
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
You are attempting to use the microwave
when it’s empty.
Do not operate the microwave when it’s
empty.
Spilled food remains in the microwave.
Clean the microwave with a wet towel.
Unevenly
cooked foods
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
attempting to cook it.
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred.
Turn or stir the food.
Overcooked
foods
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
Undercooked
foods
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
attempting to cook it.
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
The microwave ventilation ports are
blocked or restricted.
Make sure that the ventilation ports are
not blocked or restricted.
Improper
defrosting
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred.
Turn or stir the food.
The vent fan
turns on by
itself
This protects the microwave from
excessive temperatures.
Your microwave is operating normally. The
fan cannot be turned off manually during
this time.
Model
Rated Voltage
Rated Input Power
Rated Output Power
Microwave Capacity
Turntable Diamter
External Dimensions(W×H×D)
Internal Dimensions((W×H×D)
GLOMJB19S2SWZ-10
120V/60Hz
1500W
1000W
1.9 cu.ft
14.2 (inch)
29.9 × 17.4 × 16.9 (inch)
22.3 × 14.9 × 10.9 (inch)
Summary of Contents for GLOMJB19S2SWZ-10
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