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Gainwise SS1912-4G01, User Manual

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SS1912-4G01          4G Video Intercom User Manual

GAINWISE TECHNOLOGY CO., LTD.                                                                                                              E1        20/21

Live Browsing 

This function allows you to monitor the view of what’s happening outside your house from the 

intercom with the app’s microphone muted. live browsing is limited to a 30 second duration.

1.Press the “live browsing” icon  the camera is activated and the visitor’s image is displayed.

1.exit live browsing 
2. zoom out the image
3. zoom in the image
4. browsing time counting 
5. unlock the door
6. screenshot
7. switch from live 
browsing to start 
conversion with outdoor 
camera.

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Summary of Contents for SS1912-4G01

Page 1: ...1 4G Video Intercom User Manual GAINWISE TECHNOLOGY CO LTD E1 1 21 SS1912 4G01 4G LTE VIDEO INTERCOM ACCESS CONTROL SYSTEM For your protection read these instructions completely And keep them for future reference ...

Page 2: ...red And Wireless Networks 9 Adding Room Number 11 Adding User Phone Number 11 Configuring RFID Card 12 Setting Admin PIN Code 13 Automatic Video Recording 13 Playing Back Recorded Video In The SD Card 14 Setting Face Detection Alarm 14 Setting Free Cloud Storage For Face Detection Recorded Video 15 Deleting The Device 15 How Do I Set The APN Internet Settings To Connect To The Network 16 How Do I ...

Page 3: ...g and instructions on the product 3 Unplug all the connections of product before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water 5 Do not use this product near an area where there is a potential of gas leaks or near any fumes that can be explosive 6 Do not place this equipment near or over a radiator or any other heat sourc...

Page 4: ... Description Q ty 1 SS1912 4G01 4G video intercom 1 2 Power adapter 1 3 Operating manual 1 4 Accessories 17 5 External antenna option Product Features 1 4G VoIP video call via App 3G voice call via mobile 2 AI face detection 3 Support 3000 flats 4 Support 1000 RFID 13 56MHz Mifare cards 5 Support 1000 PIN codes 6 Supports both LAN and 3G 4G network 7 24 7 recording monitoring 8 HD video surveillan...

Page 5: ...stall the App and add the intercom into the APP before you can check reception on the site from it for good performance both 4G signal level and server connection level should be at least 3 bars TIP if 4G signal is lower than recommended then change network if possible or use an optional high gain external antenna Intercom installation recommendations 1 This intercom unit is suitable for surface m...

Page 6: ...h has the best coverage for the area in which the intercom will be installed Ensure the power is switched OFF to the intercom panel before inserting or removing the SIM card Check that the SIM is not locked to a phone and can used in other devices Check that the SIM does not have a PIN code request 3 Wiring diagram SS1912 4G01 4G Video Intercom Overview 2 Relay time setting You can setup relay tim...

Page 7: ...ng any number on the keypad after power up Installing SS1912 4G01 Intercom APP and Register ID Account First install an App on user s mobile with Android system or iOS system Scan QR code on the right or search Door Intercom in App market Speaker Microphone LED digital display RF reader Camera IR light Keypad Server connection 4G network ...

Page 8: ...sary privileges 1 Press Login by account and password 2 Select server Default Europe 3 Press register account 3 Select country code 4 Enter mobile number 5 Enter the code 6 Create a password 7 Re type the password 8 Enter SMS validate code 9 Press OK to complete registration Login to your ID account Password 1 Enter your phone number 2 Enter your password 3 Enter code 4 Press login login to your I...

Page 9: ...to be added has been activated For configuration software you should add the device to App 1 Adding the device via 4G 1 Press icon to add device 2 Select add 4G Device 3 Scan the QR Code on the device 4 Enter the device Password last 3 digit 5 Press add device to account 6 Waiting for the device to finish setup 7 Enter the address of the device location and press Save 8 The device is added to App ...

Page 10: ...ork as your device During the setup stand close to the device 1 Press to add device 2 Select add wired network device LAN 3 Make sure the device is connected to the Internet and press next 4 Select the device ID to be added 5 Press next 6 Enter the device Password last 3 digit 7 Press add device to account 8 Waiting for the device to finish setup 9 Enter the address of the device location and pres...

Page 11: ...er 1 Press Resident icon 2 Press icon 3 Enter room number 5 digits and press ok 4 Room number is added successfully Adding User Phone Number 1 Select the room number in the list 2 Press icon 3 Select phone 4 Enter the phone number and press ok 5 Phone number is added successfully 76767 932499621 ...

Page 12: ...OGY CO LTD E1 12 21 Configuring RFID Card 1 Select the room number in the list 2 Press 3 Select Card and press OK 4 Tag the card to the RF reader point twice 5 Waiting for about 1 minute to be adding 6 Press ok to complete 7 Card is added and shown in the list ...

Page 13: ...d icon 3 Enter the password 4 Press change to confirm 5 Press OK to confirm Automatic Video Recording The device allows for installing the microSD Card for local storage of recordings Once the SD card has been inserted into the intercom and formatted the device will start recording 24 7 and the video data will be stored onto the SD card You can playback recorded videos via App on the mobile phone ...

Page 14: ...ntify human faces from a video When the intercom detects the face of whoever has arrived at your door a notification on the smartphone will alarm the presence of someone at the door After it is enabled face detection alarm will be sent to the APP 1 Press Alarm zone icon You can customize your face detection settings 2 Name your intercom 3 Enable or disable 24 7 face detection 4 Setup face detectio...

Page 15: ... in which a face is detected will be stored in the dropbox 1 Press Storage 2 Press Enable 3 Login or register to Dropbox 4 Registger to the cloud storage successfully Deleting The Device To unbound the device form intercom App 1 Press Delete icon 2 Enter the device Serial No last 4 digit 3 Press OK to confirm 4 Device is deleted and unbound successfully ...

Page 16: ... check whether your SIM is supporting data Setting the APN via LAN network only Android mobiles can check IP address 1 Connect the 4G intercom via LAN make sure your mobile is on the same network of your device 2 Click search icon to check the IP address 3 IP address shown 1 Open a web browser and type the IP address Ex http 192 168 0 147 produce html in the web browser address bar to access the c...

Page 17: ...17 21 How Do I Change Microphone And Speaker Volume On the configuration menu of the device choose Other and change the volumes as you desired and save settings You will need to reboot the power when you have changed settings Default volume level 1 Speaker 5 2 Microphone 4 ...

Page 18: ...tup their own PIN Code to be used for opening the gate Launch the intercom app and login to your ID account 1 Press PIN code icon 2 Press to add 3 Enter your PIN code 5 digits 4 Press OK PIN code added Deleting User Account From The Intercom 1 Press the Delete icon 2 Press OK to confirm deleting 3 User account is deleted press OK to leave ...

Page 19: ...an talk and see your visitor At this point you have several options such as opening the door taking a picture of the caller Note 1 Users should always remain the App running in the background to receive calls and notifications 2 When 4G network or sever is out of service or App is not running in the background the device will then make a mobile voice call instead press to open the door during the ...

Page 20: ... from the intercom with the app s microphone muted live browsing is limited to a 30 second duration 1 Press the live browsing icon the camera is activated and the visitor s image is displayed 1 exit live browsing 2 zoom out the image 3 zoom in the image 4 browsing time counting 5 unlock the door 6 screenshot 7 switch from live browsing to start conversion with outdoor camera ...

Page 21: ...4G LTE 3G WCDMA 2G GSM Call Video Call Android and iOS APP Voice Call Mobile voice call Door Release Unlock door Remotely by APP mobile voice call DTMF PIN code Mifarecard Relay Outputs 2 Exit Button input 1 Detector input 1 Relay type NO NC Relay time 3 8 15 30 60 300 600 seconds Relay load 10A AC240V DC24V Operation Mode Keypad Mechanical Button Reader Type A Mifare 13 56 MHz Card reader Alarm F...

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