1. Couldn’t found USB video capture device?
1 Please check the output selector switch on the device,
and make sure you selected the right OUT 1 or OUT 2
match the correct USB interface which you are using.
2 If couldn’t find the “USB Video“ device when using the
VLC, OBS, Amcap, etc; Please try to re-plug the USB
video capture or change to another USB connect in
your computer to try again.
3 If still couldn’t found it, please open your “Computer
Management” → “Device Manager” → then check
whether could you find the “USB Video” device, if it
with a yellow exclamation point, the driver was not
installed successfully. Please update the driver.
*(the description depend on Window 10 PC)
2. When I record a video, what should I do if the
computer freezes/stuck seriously?
1 Watch the CPU usage in the lower right corner of the
OBS software and close the idle applications on your
computer.
