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400mm VoIP Help Point, 48V VoIP. 

 

 

1. 

Safety and Care Information 

 

IMPORTANT: 

THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES.  IT IS ESSENTIAL 
THAT THE WATERPROOF SEAL IS PROPERLY MADE DURING INSTALLATION, 
TO ENSURE THAT WATER CANNOT GET INTO THE ENCLOSURE.  THE 
INGRESS OF WATER CAN CAUSE ACCESSIBLE PARTS OF THE TELEPHONE 
TO BECOME LIVE, AND THEREFORE MUST BE PREVENTED AT ALL COSTS. 

 

Please read these instructions thoroughly before starting installation.  These 
products must be installed by competent personnel familiar with electrical and 
network installations.

 

 

Refer to safety information is section 5.2 if hazardous voltages (eg mains) are 
to be connected to this product. 

 

Make sure that correctly-sized cable glands are used, and that cables are 
securely clamped in the clamps provided.  Failure to do so could result in an 
unsafe installation. 

 

Take adequate precautions when opening the case or installing.  Isolate 
connections elsewhere before opening.

 

 

2. 

Product Description and Features 

This manual describes the voice over internet protocol (VoIP) version of the GAI-Tronics 
400mm circular Help Point.  This product is based on the standard VoIP product range 
and has been specifically configured for use on rail platforms, with features including: 

  Weather and vandal resistant casing 

  Large, palm-operable, vandal resistant buttons 

  Internal induction loop 

  Raised text and Braille legends 

  Wide operating temperature range 

  48Vdc powered 

  Automatic outgoing call diversion (memory list) 

  SIP compatible (RFC3261) 

  Real-time alarm reporting via email or Syslog 

  Configurable via web page, serial link or download 

  4 auxiliary inputs, 2 volt-free contact outputs 

Models are available with different pushbutton options.   

The Help Point casing is a two-part construction with electronics in both sections.  The 2 
sections are held together with 4 security screws though the sides, and there are 
several cables between the 2 sections.  Cable entry points are provided to top and 
bottom of the casing. Blanking plugs are provided for unused cable entries. 

 

 

Summary of Contents for PHP400

Page 1: ...Jan 2016 CN39819 001 Installation and User Guide PHP400 Help Point VoIP version 48V DC power supply IMPORTANT THIS PRODUCT MUST BE CONFIGURED PRIOR TO INSTALLATION PLEASE READ THIS GUIDE FIRST GAI TRONICS A division of Hubbell Ltd ...

Page 2: ...1 General 6 4 2 Units dimensions and weight 7 4 3 Opening the Unit 7 4 4 Installation method 7 5 Connections 9 5 1 DC Power connections 9 5 2 IMPORTANT SAFETY INFORMATION 9 5 3 Connections to the VoIP module 10 6 Cleaning 11 6 1 Normal Cleaning 11 6 2 Stainless Steel Push buttons 11 6 3 Graffiti 12 6 4 Anti Graffiti Coating 12 7 Aftercare 12 8 Repairs and Spare Parts 13 9 Technical Specifications ...

Page 3: ...nnections elsewhere before opening 2 Product Description and Features This manual describes the voice over internet protocol VoIP version of the GAI Tronics 400mm circular Help Point This product is based on the standard VoIP product range and has been specifically configured for use on rail platforms with features including Weather and vandal resistant casing Large palm operable vandal resistant ...

Page 4: ...curity fixings 4 positions Top cable entry point Lower cable entry point VoIP module Induction loop amplifier Serial connector Front section Rear section Earth stud Earth stud 48 12V DC DC converter Induction loop audio feed 48V DC power cable Earth strap RJ45 socket Incoming power terminals Induction loop coil ...

Page 5: ... To open the case undo the 4 security screws around the edge of the unit These screws are normally Torx type with a centre security pin The front section is fitted over the rear section and can be gently lifted clear Take care when separating the 2 sections there are up to 4 cable sets between the 2 halves 1 Induction loop audio 2 conductors 2 DC power 2 conductors 3 Earth cable 4 Ethernet cable i...

Page 6: ...t the following are available for installation 1 Power supply 48V dc 2A 2 Ethernet connection 10 100BaseT on CAT5 CAT5e UTP cable the cable run is normally limited to 95m 3 This is normally a two person installation due to the size weight of the unit and due to the need to connect cables between the 2 sections 4 Installation and dimensions 4 1 General IMPORTANT THIS PRODUCT CAN CONTAIN HAZARDOUS V...

Page 7: ...gently lifted clear Take care when separating the 2 sections there are 4 cable sets between the 2 halves 5 Induction loop audio 2 conductors 6 DC power 2 conductors 7 Earth cable 8 Ethernet cable These cables are deliberately short but will allow the front section to sit to the left of the rear for set up purposes if required 4 4 Installation method The Help Point is intended for vertical installa...

Page 8: ...low connection to the front section approximately 450mm from entry point and terminated with an RJ45 plug 10 Ensure that cable entries are sealed to prevent water ingress If glands are used do not over tighten CAT5 UTP can be damaged by excess tightening If only one cable entry is used the blanking plug fitted to the second position must be left in place 11 Connect induction loop audio dc power et...

Page 9: ...types of circuit connected to these relays It is acceptable to connect mains circuits in the frequency range 45 to 65 Hz to these relays For currents up to 3 Amps the minimum conductor cross sectional area must be 0 75 mm2 19awg for flexible cords or 1mm2 18awg for other cables For currents up to 10 Amps the minimum conductor cross sectional area must be 1 mm2 18awg for flexible cords or 1 5mm2 16...

Page 10: ...ided 0V 0V OP1 OP2 IP1 IP2 IP3 IP4 48Vdc 1A T Barrier Clamp on secondary insulation Connector Legend Connection to Output 1 Connection to Input 1 Cabling example showing connections to Input 1 Output 1 and external 48Vdc 48Vdc Connection 0V 0V OP2 OP1 IP1 IP2 IP3 IP4 48Vdc 1A T RJ45 Network connector under back box Power connections Input connections Serial port Output connections Clamping positio...

Page 11: ...quired by the induction loop amplifier fed by the 48 12V DC DC converter Control inputs for connection to voltage free contacts only Internal pull up resistor source current 300uA These inputs form part of a SELV circuit and precautions must be taken to prevent hazardous voltages being applied to these circuits Output 2 Output 1 Common for inputs 48Vdc 1 2 3 4 Inputs Network End view of Connectors...

Page 12: ...e tested on a small area first 7 Aftercare The purchase of your GAI Tronics product does not end our commitment to you In addition to our warranty obligations GAI Tronics are able to offer various levels of maintenance packages installation and commissioning packages and technical support from ad hoc repairs to full maintenance contracts By choosing GAI Tronics as your aftercare provider you are e...

Page 13: ...es 112 02 0081 11W Complete Help Point This is a single button 48V supply VoIP unit Other configurations are available 999 02 1075 000 Main VoIP PCB When ordering specify the part number of the Help Point that it is for 999 02 1098 003 Carrier PCB Includes microphone 610 99 0421 000 48 12V DC DC converter 610 99 0425 001 Mains to 48V Power Supply Mounted external to Help Point usually in electrica...

Page 14: ...urrent is below 1A this temperature rise will be less than 5 C Output 2 will not give any significant temperature rise up to its rated current of 3A Codecs Audio G 711 A Law G 711 µ Law G 722 G 729 G 723 1 MP MLQ G 723 1 ACELP Codec preference sequence DTMF in band out of band RFC2833 Configurable comfort tones to emulate national tones Configuration Embedded web server Embedded Telnet server Conf...

Page 15: ...characteristics EN55024 Information technology equipment Immunity characteristics EN 50121 4 Railway applications emission and immunity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipmen...

Page 16: ...General public Recycling Information The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive has been put in place to recycle products using best available recovery and recycling t...

Page 17: ...400mm VoIP Help Point 48V VoIP 17 10 CE Declaration A copy of the current CE Declaration of Conformity is available from our website www gai tronics org support certificates approvals ...

Page 18: ... to licensing and copyright as follows Module License u boot GPL V2 Linux kernel GPL V2 Busybox GPL V2 Opal PWLib Mozilla Public License V1 1 Modutils GPL V2 MTD GPL V2 NTP David L Mills Copyright Notice These licence and copyright notices are available in full from our website at www gai tronics org support voip support ...

Page 19: ...400mm VoIP Help Point 48V VoIP 19 ...

Page 20: ...bell Ltd Brunel Drive Stretton Park Burton on Trent DE13 0BZ England Tel 01283 500500 Fax 01283 500400 www gai tronics co uk The policy of GAI Tronics is one of continuous improvement therefore the Company reserves the right to change specifications without notice ...

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