GAI-Tronics PHP400, Installation And User Manual, Page: 12 / 20

PHP400 GSM Help Point. 12
6.
Programming and Option Settings
Programming and option setting is done remotely by sending DTMF tone commands to
the unit. This can be done by either using a tone phone, or by using GAI-Tronics TMA –
a PC software application.
6.1.
DTMF tones over GSM
Note that sending DTMF tones over the GSM network is very dependant on the network
provider, signal strength and other local conditions beyond our control. This means that
programming is not as reliable as it would be over a fixed line, especially if the phone
used to do the programming is also a GSM phone. Please follow the procedure below
and always confirm that programming has been successful by testing. If a programming
step or command should fail, just repeat it - programming will be possible but
occasionally may need retrying. If possible, program using a fixed line telephone. If the
Help Point is to be sited in an area where the signal quality is known to be poor, it is
recommended to program the unit before going to site.
6.2.
Quick Programming Guide (using a tone phone).
Stage What you do What you hear
back Notes
1 Call the SMART
phone Dial the number of the
phone to be
programmed ringing The number of rings
before auto-answer is
programmable (see
below), but is factory
set to 5
Wait for it to auto-
answer A single tone
(beep), then
ringing resumes
2
Put the phone
into maintenance
mode Enter * Ringing stops If you still hear
ringing, either the
phone hasn't auto-
answered yet, or it
didn't hear the *. Wait
a second and try
again.
3 Enter the access
PIN Enter **0000 No response If you don't hear 6
tones in response to
*20, it means the PIN
was not recognised.
Enter *# and try
again.
4 Confirm access Enter *20 6 tones
5 the phone is now in maintenance mode and ready to receive programming commands,
eg:
Program
memory 1 Enter *1 01 <number>
# A single tone If you make a
mistake, or hear 2
tones instead of one,
just repeat the
command.
Program
memory 2 Enter *1 02 <number>
# A single tone
6 Save and close
down Enter *99 A single tone The final tone
confirms that the
changes have been
saved.