52
en-us
Troubleshooting
Information on the display area
If troubleshooting did not solve your issue contact Customer Service
Problem
Possible cause(s)
Solution(s)
ÿ
flashes
Door not closed properly or
attempting to lock or unlock.
Check that no laundry is caught between the door glass
and gasket and close door securely. Wait until door is
locked or unlocked.
r
flashes
Cold water tap not turned on.
Turn on the cold water tap.
Supply hose for cold water kinked
or pinched closed.
Eliminate the cause, replace the hose if damaged.
Strainer in water supply hose
clogged.
Clean the water inlet strainer.
Cold water pressure too low.
Eliminate the cause.
Å
lights up
Too much detergent used or non-HE
detergent used.
Use less detergent for future loads. Only use HE
detergents.
The DRUM CLEAN
program indicator
flashes
Indicates
Extra Hot
wash
temperature has not been used in
recent wash cycles.
Run a
DRUM CLEAN
or other program with
Extra Hot
temperature option selected and without laundry.
•
:
Š„
,
r
is shown
Hot water tap not turned on.
Confirm hot water hose is correctly connected and turn
on the hot water tap.
Supply hose for hot water kinked or
pinched closed.
Eliminate the cause, replace the hose if damaged.
Hot water pressure too low.
Eliminate the cause.
Strainer in water supply hose
clogged.
Clean strainers in supply hoses.
“
:
‹‹
<-> -
‚‰
Pump is blocked (obstructed).
Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance to clear
blockage.
“
:
‹‹
<-> -
ƒ„
Water in the base, appliance
leaking.
Turn off the water tap. Call the Customer Service.
Others
Turn off machine, wait 5 seconds and turn on again. If
the the problem persists, call Customer Service.