Gaggenau VL 414, Instruction Manual

Page: 13 / 48

13
What to do in the event of a fault
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by one
of our trained after-sales technicians. If the appliance is
defective, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Contact the after-
sales service.
Malfunction table
--------
After-sales service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find the right
solution in order to avoid unnecessary visits from a
service technician.
When calling us, please give the product number (E no.)
and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
containing these numbers is found on the underside of
the front of the appliance. To access this, open the door
of the cupboard in which the appliance is fitted.
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Problem Possible cause Solution
The appliance
does not work The plug is not
plugged in. Connect the appliance
to the electricity supply
Power cut Check whether other
kitchen appliances are
working
Faulty fuse Check in the fuse box to
make sure that the fuse
for the appliance is OK
Fan does not
start up All ventilation
elements are
closed Open at least 1 ventila-
tion element
Fan will not
start despite
ventilation ele-
ment being
open Fan flap is fitted
incorrectly
The
"
symbol must be
to the front of the fan
flap
E no. FD no.
After-sales service
O
GB 0344 892 8988
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU 1300 368 339
NZ 09 477 0492