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Faults – What to Do?
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Faults – What to Do?
Faults – What to Do?
9
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
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Disruption
Possible cause
Solution
The appliance does not work
No connection to the remote
fan unit.
Check whether the plugs of the connection
cable are properly inserted.
Power failure
Check whether other kitchen appliances are
working.
Faulty fuse
Check in the fuse box to make sure that the
fuse for the appliance is in working order.
After the appliance has been
switched off, the illuminated ring
flashes white slowly three times.
The metal grease filter is sat-
urated.
Clean the metal grease filter.
After the appliance has been
switched off, the illuminated ring
flashes white rapidly six times.
The activated charcoal filter
in the remote fan unit is satu-
rated.
Change the activated charcoal filter in the
remote fan unit.
The fan continues to run after the
appliance has been switched off.
The illuminated ring flashes slowly
orange.
The run-on function is
switched on.
Further information about the run-on function.
The appliance switches itself off
while in use; the illuminated ring
flashes orange and white alternately
Safety switch off:
The controls on the appliance
have not been used for a long
time
Turn the control knob to 0, then switch it back
on, if required
The appliance remains off
after a power failure
Turn the control knob to 0, then switch it back
on, if required
The window is closed using
the window contact switch
Open the window, turn the control knob to 0
and then switch it back on, if required
Appliance runs in automatic mode,
illuminated ring flashes yellow and
magenta
Automatic sensor is faulty
Turn the control knob to 0, then switch it back
on
If the illuminated ring continues flashing after
you have switched the appliance back on, con-
tact after-sales service
Illuminated ring flashes magenta -
yellow
Appliance fault
Check the cable connection to the remote
blower
If the illuminated ring continues flashing after
you have switched the appliance back on, con-
tact customer service
