en
Troubleshooting
12
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
10.1 Malfunctions
Fault
Cause and troubleshooting
There is a smell of
gas in the kitchen.
The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1.
Ventilate the room.
2.
Call the gas supplier.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The safety shut-off is activated.
1.
Turn the control knob to 0.
2.
Switch the appliance back on.
The burner does not
ignite.
There has been a power cut.
▶
Light the burner with a match or lighter.
The appliance does not work in the event of a power cut.
The burner does not
ignite. The illuminated
ring is flashing or-
ange and white al-
ternately.
Power failure in the household: Following a power failure, the appliance will remain switched
off for safety reasons.
1.
Turn all of the control knobs to 0.
2.
Switch the appliance back on as required.
The safety shut-off is activated.
1.
Turn all of the control knobs to 0.
2.
Switch the appliance back on as required.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Burner parts are wet.
▶
Carefully dry the burner parts.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
The safety valve for the gas line is closed.
▶
Open the safety valve for the gas line.
The gas cylinder is empty.
▶
Replace the gas cylinder.
Air in the gas line following initial connection or a cylinder change.
1.
Turn the control knob to 0.
2.
Light the burner again.
3.
If necessary, repeat the ignition several times.
