en
Disposal
14
Fault
Cause & troubleshooting
Burner parts become darker.
Natural oxidation of brass
▶
This is normal. This discolouration does not affect their usability.
12
Disposal
Find out here how to dispose of old appliances cor-
rectly.
12.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
13
Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on troubleshooting in these instructions
or on our website. If this is not the case, contact our
after-sales service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims, we will make sure that your
appliance is repaired by trained after-sales technicians
using genuine spare parts, including after the manufac-
turer's warranty has expired.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
13.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate is located on the underside of the ap-
pliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
