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9

Trouble shooting

Malfunctions often have simple explanations. Please 
read the following notes before calling the after-sales 
service.

DO NOT MODIFY THIS APPLIANCE.

Fault

Possible cause

Solution

Malfunction of the gen-
eral electrical system.

The household fuse has tripped.

Check the fuse box if the fuse has tripped.

The electric ignition 
does not work.

There may be food or cleaning products stuck 
between the ignition sparkers and the burners.

The space between the ignition sparker and the 
burner must be clean.

The burners are wet.

Dry the burner caps carefully.

The burner caps are not correctly positioned.

Check that the burner caps are correctly posi-
tioned.

Power cut

Ignite the burner with a lighter or a match.

The burner flame is not 
uniform.

The burner components are not correctly posi-
tioned.

Ensure the components are correctly posi-
tioned.

The grooves on the burner are dirty.

Clean the grooves on the burner.

The gas flow is not nor-
mal or there is no gas.

The gas supply is blocked via gas taps.

Open all gas taps.

If the gas is supplied from a gas cylinder, check 
that this is not empty.

Change the gas cylinder.

The kitchen smells of 
gas.

There may be a leak in the gas cylinder coupling. Check that the coupling is sound.

The burner goes off 
after ignition.

The control knob was not held down for long 
enough.

Once the burner is on, hold the control knob 
down a few seconds longer. Fully press control 
knob.

The grooves on the burner are dirty.

Clean the grooves on the burner.

Summary of Contents for VG 264 234 AU

Page 1: ...Gaggenau Instruction manual VG 232 234 AU VG 264 234 AU Gas cooktop ...

Page 2: ...atically 5 Switching on manually 6 Switching off 6 Thermoelectric flame monitoring 6 Settings table and tips 6 Tips for cooking and roasting 6 Cookware recommendations 7 Suitable cooking vessels 7 Precautions for use 7 Care and cleaning 8 Cleaning 8 Burnt in residues 8 Do not use these cleaning agents 8 Trouble shooting 9 After sales service 10 Packaging and old appliances 10 Environmental protect...

Page 3: ...operation If touched hot cookware could cause burns Under no circumstances heat empty cookware Risk of fire Overheated fat or oil is highly inflammable Only prepare food cooked in fat or oil when cooking can be fully supervised Under no circumstances attempt to extinguish burning fat or oil with water Choke the fire using a lid or fire blanket Risk of fire Flammable materials may catch fire from a...

Page 4: ... not light any appliance Do not touch any electrical switch do not use any phone in the building Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by an authorised person Your new appliance Your new appliance and its accessories are described in...

Page 5: ...ds turn the control knob further to the left to the low heat position and then back to the high heat position after ignition It is often faster to ignite the burner in the low heat position because the various gases have a differing ignition response If ignition fails depress knob and try again If flame is not established in 15 seconds release the control knob and open a door and wait 1 minute bef...

Page 6: ...ng The values given in the settings table must be looked upon as recommended values The heat required depends not only on the type and condition of the food but also the size and contents of the pot Due to the high performance of the cooktop fat and oil will heat up quickly Never leave the cooktop unattended fat can ignite food can burn Preferably use the rear cooking zones to prepare meals that n...

Page 7: ...ts or pans on large burners The flame should not touch the sides of the pot Do not use damaged pots or pans which do not sit evenly on the cooktoop they may tip over Only use pots or pans with a thick flat base Do not cook without using a lid and make sure the lid is properly fitted This wastes energy Always centre the pot or pan over the burner otherwise it could tip over Do not place large pots ...

Page 8: ...ds are placed in such a way that the catching pins fit in the corresponding holes Make sure all burner lids are properly fitted and lie evenly flat Burnt in residues To remove stubborn burnt in residues you can order the grill cleaning gel order number 463582 from your specialist retailer or from our after sales service You can use it to clean the pan supports the burner parts and the stainless st...

Page 9: ...e correctly posi tioned Power cut Ignite the burner with a lighter or a match The burner flame is not uniform The burner components are not correctly posi tioned Ensure the components are correctly posi tioned The grooves on the burner are dirty Clean the grooves on the burner The gas flow is not nor mal or there is no gas The gas supply is blocked via gas taps Open all gas taps If the gas is supp...

Page 10: ... the enclosed customer service list For service to this appliance or spare parts contact the Gaggenau distributor Sampford IXL Service and maintenance must only be carried out by an authorised person Warning disconnect power and gas supply before servicing this appliance Packaging and old appliances Both the packaging of new appliances and the old appliances themselves contain valuable raw materia...

Page 11: ......

Page 12: ...9000576971 en 910712 Gaggenau Hausgeräte GmbH Carl Wery Straße 34 D 81739 München www gaggenau com ...

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