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15

 After-sales service      

en

After-sales service

After-sales service

Our after-sales service is there for you if your appliance 

needs to be repaired. We will always find an appropriate 
solution, also in order to avoid after-sales personnel 
having to make unnecessary visits.

Servicing shall be carried out only by authorised 
personnel. DO NOT MODIFY THIS APPLIANCE.

E number and FD number

When calling us, please quote the full product number 
(E no.) and the production number (FD no.) so that we 
can provide you with the correct advice. The rating plate 
that features these numbers can be found on the 
underside of the appliance.

To save time, you can make a note of the numbers for 
your appliance and the telephone number of the after-
sales service in the space below in case you need them.

Please note that a visit from an after-sales service 
engineer is not free of charge in the event that the 
appliance has been misused, even during the warranty 
period.

Please find the contact data of all countries in the 
enclosed customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest 
assured that the repair will be carried out by trained 
service technicians using original spare parts for your 
domestic appliance.

E no.

 

FD no.

 

After-sales service 

O

 

GB

0344 892 8988 
Calls charged at local or mobile rate.

IE

01450 2655 
0.03 € per minute at peak.  
Off peak 0.0088 € per minute.

AU

1300 368 339

NZ

09 477 0492

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Summary of Contents for VG 231 220 AU

Page 1: ...Instruction manual VG 231 220 AU Gas wok ...

Page 2: ... manually 9 Thermoelectric flame monitoring 9 Switching off 9 Residual heat indicator 9 Table of settings and tips 10 Tips for cooking and roasting 10 Tips for using a wok 10 Information and tips regarding cookware 11 Suitable cooking vessels 11 Precautions for use 11 Cleaning and maintenance 12 Cleaning the appliance 12 Burnt on dirt 13 Burner discolouration 13 Trouble shooting 14 After sales ser...

Page 3: ...e food and drinks and must never be used as a heater Do not leave the appliance unattended during operation Only use the appliance indoors Do not install this appliance on boats or in vehicles This appliance is intended for use up to a maximum height of 4000 metres above sea level This appliance is not intended for operation with an external clock timer or a remote control Do not use covers These ...

Page 4: ...lation room is well ventilated The natural ventilation openings must be kept open or a mechanical ventilation device must be provided e g an extractor hood Intensive and persistent use of the appliance may mean that it is necessary to have additional ventilation e g opening a window or more effective ventilation e g operating the existing mechanical ventilation device at a higher setting m Warning...

Page 5: ...right position m Warning Risk of injury Incorrect repairs are dangerous Repairs may only be carried out and damaged power and gas lines replaced by an after sales engineer trained by us If the appliance is faulty unplug the mains plug or switch off the fuse in the fuse box Shut off the gas supply Contact the after sales service Risk of injury Faults or damage to the appliance are dangerous Never s...

Page 6: ...r appliance Saving energy Choose a burner of roughly the same size as your pan Place the cookware in the middle Use small saucepans for small quantities Using a large saucepan with little in it consumes a lot of energy Always place suitable lids on saucepans Cooking without a lid consumes significantly more energy Use a glass lid so that you can see into the pan without having to lift the lid Cook...

Page 7: ...ed incorrectly Note If you are using the appliance cover VD 200 once the appliance has cooled down you must turn the wok burner pan support over before closing the appliance cover Wok burner 18 MJ h 5 kW 0 Pan support 8 Control knob 0 Burner switched off Power level 1 Lowest setting Power level 9 Highest setting Á Direction of rotation to switch on Wok ring Indicator symbol Meaning Û Off Appliance...

Page 8: ... Once ignited press and hold the control knob for approx 2 to 4 seconds to enable the heat sensor that opens the gas flow to heat up first If the flame does not ignite within 2 to 4 seconds turn the control knob anti clockwise to the lowest setting and once ignited turn it back to the highest setting It can often be quicker to ignite the burner in the lowest setting because different gases have di...

Page 9: ...knob and turn it anticlockwise to the required setting Keep the control knob pressed 3 Use a gas lighter or a match to ignite the burner Keep the control knob pressed for a few seconds after ignition Note The indicator on the illuminated ring remains off Thermoelectric flame monitoring For your safety the hob is fitted with thermoelectric flame monitoring This prevents the flow of gas if the burne...

Page 10: ...ingredients at a high heat while stirring constantly Do not cook them for too long The vegetables should be al dente For stirring the food and for taking it out of the pan it is best to use a shallow ladle with a long handle made from a heat resistant material m Warning Risk of injury The standard output burner is not suitable for use with the wok ring and a wok The wok pan is not stable and may o...

Page 11: ... or pans which are the right size for each burner Do not use small pots or pans on large burners The flame should not touch the sides of the pot Do not use damaged pots or pans which do not sit evenly on the cooktoop they may tip over Only use pots or pans with a thick flat base Do not cook without using a lid and make sure the lid is properly fitted This wastes energy Always centre the pot or pan...

Page 12: ... assembly make sure that the burner parts catch tappets are in the correct position All parts must be straight Appliance part surface Recommended cleaning Stainless steel sur faces Use soapy water and dry with a soft cloth Use a minimal amount of water when cleaning to prevent water from penetrating the appliance Soak burnt on remains with a small amount of soapy water do not scour Remove heavy so...

Page 13: ...s and the stainless steel recess If necessary let the dirt soak overnight Follow the instructions on the cleaning product Caution Damage to the surface Do not use the cleaning gel on the burner parts the control panel or the control knobs Burner discolouration After extended use the brass burner parts take on a darker colour as a result of the oxidation process that occurs naturally The discoloura...

Page 14: ...ust be clean The burners are wet Dry the burner caps carefully The burner caps are not correctly positioned Check that the burner caps are correctly positioned Power cut Ignite the burner with a lighter or a match The burner flame is not uniform The burner components are not correctly positioned Ensure the components are correctly positioned The grooves on the burner are dirty Clean the grooves on...

Page 15: ... time you can make a note of the numbers for your appliance and the telephone number of the after sales service in the space below in case you need them Please note that a visit from an after sales service engineer is not free of charge in the event that the appliance has been misused even during the warranty period Please find the contact data of all countries in the enclosed customer service lis...

Page 16: ... DJJHQDX DXVJHUlWH PE DUO HU 6WUD H 0 QFKHQ 50 1 ZZZ JDJJHQDX FRP 9001408869 9001408869 981105 en ...

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