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       After-sales service

After-sales service

After-sales service

Our after-sales service is there for you if your appliance 

needs to be repaired. We will always find an appropriate 
solution, also in order to avoid after-sales personnel 
having to make unnecessary visits.

E number and FD number

When calling us, please quote the full product number 
(E no.) and the production number (FD no.) so that we 
can provide you with the correct advice. The rating plate 
that features these numbers can be found on the 
underside of the appliance.

To save time, you can make a note of the numbers for 
your appliance and the telephone number of the after-
sales service in the space below in case you need them.

Please note that a visit from an after-sales service 
engineer is not free of charge in the event that the 
appliance has been misused, even during the warranty 
period.

Please find the contact data of all countries in the 
enclosed customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest 
assured that the repair will be carried out by trained 
service technicians using original spare parts for your 
domestic appliance.

E no.

 

FD no.

 

After-sales service 

O

 

IN

1800

 

266

 

1683

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Summary of Contents for VG 231 120 IN

Page 1: ...Instruction manual VG 231 120 IN Gas wok...

Page 2: ...y 9 Thermoelectric flame monitoring 9 Switching off 9 Residual heat indicator 9 Table of settings and tips 10 Tips for cooking and roasting 10 Tips for using a wok 10 Information and tips regarding co...

Page 3: ...doors Do not install this appliance on boats or in vehicles This appliance is intended for use up to a maximum height of 4000 metres above sea level This appliance is not intended for operation with a...

Page 4: ...ng Risk of fire Hot oil and fat can ignite very quickly Never leave hot fat or oil unattended Never use water to put out burning oil or fat Switch off the hotplate Extinguish flames carefully using a...

Page 5: ...correct repairs are dangerous Repairs may only be carried out and damaged power and gas lines replaced by an after sales engineer trained by us If the appliance is faulty unplug the mains plug or swit...

Page 6: ...2 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and recycling of used appliances as ap...

Page 7: ...are used incorrectly Note If you are using the appliance cover VD 200 once the appliance has cooled down you must turn the wok burner pan support over before closing the appliance cover Wok burner 5...

Page 8: ...rol knob down as far as possible and hold it there then turn it to the required position Once ignited press and hold the control knob for approx 2 to 4 seconds to enable the heat sensor that opens the...

Page 9: ...Keep the control knob pressed 3 Use a gas lighter or a match to ignite the burner Keep the control knob pressed for a few seconds after ignition Note The indicator on the illuminated ring remains off...

Page 10: ...ngredients at a high heat while stirring constantly Do not cook them for too long The vegetables should be al dente For stirring the food and for taking it out of the pan it is best to use a shallow l...

Page 11: ...or pans which are the right size for each burner Do not use small pots or pans on large burners The flame should not touch the sides of the pot Do not use damaged pots or pans which do not sit evenly...

Page 12: ...he stainless steel recess If necessary let the dirt soak overnight Follow the instructions on the cleaning product Caution Damage to the surface Do not use the cleaning gel on the burner parts the con...

Page 13: ...st be clean The burners are wet Dry the burner caps carefully The burner caps are not correctly positioned Check that the burner caps are correctly positioned Power cut Ignite the burner with a lighte...

Page 14: ...the appliance To save time you can make a note of the numbers for your appliance and the telephone number of the after sales service in the space below in case you need them Please note that a visit...

Page 15: ......

Page 16: ...ausger te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY www gaggenau com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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