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Faults – what to do?
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Faults – what to do?
Faults – what to do?
Before you call customer service, use this table to check whether you can rectify the fault yourself.
Appliance
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Temperature differs greatly from the set value.
Switch off appliance for 5 minutes.
"Switching off and disconnecting the appliance"
If the temperature is too warm, check temperature again after
a couple of hours.
If the temperature is too cold, check temperature again on the
following day.
Displays do not illuminate.
The mains plug has not been inserted properly.
Connect the mains plug.
The fuse has tripped.
Check the fuses.
The power has failed.
Check whether the power is on.
The refrigeration unit is switching on more frequently and for longer.
The appliance was opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings are covered up.
Remove obstructions.
Large quantities of fresh food have been put in.
Switch on super cooling promptly in advance.
Appliance is not cooling, display and lighting are lit.
Demo mode is switched on.
Switch demo mode off.
"Switching demo mode on or off" on page 14
The door does not open when pressed.
A special mode has switched off automatic door opening.
To open the door, reach from below under the bottom panel
of the unit or switch off special mode.
"Switching rest mode on or off" on page 14
Pull-to-open is switched on.
Switch the appliance to Push-to-open.
"Automatic door opening" on page 15
The opening force is set too high.
Select a lower setting for the opening force.
"Automatic door opening" on page 15
The fuse has tripped.
Check the fuses.
The power has failed.
Check whether the power is on.
