Gaggenau RW 262, Operating Instructions Manual

Page: 30 / 74

30
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice, even if the appliance is still under guarantee!
Fault Possible cause Remedial action
Floor of the refrigerator
compartment is wet.
The condensation drainage pipe is blocked. Clean the condensation channel and
outlet
(see section "Cleaning the
appliance").
The refrigerating unit
is switching on more
frequently and for longer.
Appliance door opened frequently. Do not open the door unnecessarily.
The ventilation openings have been covered. Remove obstacles.
Refrigerator has no
cooling capacity.
Appliance has switched off. Press the On/Off button.
Power failure; the fuse has been switched off; the mains
plug has not been inserted properly. Check whether the power is on,
check the fuses.
Customer service
You can find an after-sales service point near to you in the
telephone directory or in the list of after-sales service points.
When you call the after-sales service, quote your product
number (E no.) and the production number (FD no.) of your
appliance.
You will find this information on the rating plate.
F-Nr. FD-Nr.
GAGGENAU
Please help us to avoid unnecessary journeys by quoting the
appliance and production number. This will save you the
additional associated costs.
Repair order and consultation if faults
occur
The attached after-sales service directory contains the
contact data for all countries.
GB 0844 8928999 Calls from a BT landline will be
charged at up to 3 pence per
minute. A call set-up fee of up to 6
pence may apply.
IE 01450 2655
US 866 447 4363 toll-free