33
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
x
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off the
appliance for 5 minutes.
If the temperature is too high wait a few hours and
check whether the temperature has approached the
set value.
If the temperature is too low check the temperature
again the next day.
Floor of the refrigerator
compartment is wet.
The condensation channel or drainage
hole are blocked.
Clean the condensation channel and the drainage
hole. See chapter Cleaning the appliance.
The temperature in the
refrigerator compartment is
too cold.
Temperature has been set too low.
Increase the temperature.
The refrigerating unit is
switching on more frequently
and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings have been
covered.
Remove obstacles.
There is no cooling output
from the appliance.
The lighting does not work.
The display does not
illuminate.
Appliance is switched off.
Press the On/Off button
ÿ
.
Power failure
Check whether the power is on.
The fuse has been switched off.
Check mains fuse.
The mains plug has not been inserted
properly.
Check whether the mains plug is secure.
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is switched on.
Hold down alarm button
Ú
for 10 seconds until an
acknowledgement signal sounds.
After a short time check whether your appliance
is cooling.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too long.
Light is switched off after approx. 10
min.
When the appliance is closed and opened, the light
is on again.
Temperature display for the
refrigerator compartment
flashes.
Appliance opened frequently.
Do not open the appliance unnecessarily.
Too much food was placed in the
compartment.
Before placing food in the compartment, press the
Fast button
Û
.
The airing and ventilation openings are
blocked.
Remove obstacles.
The “cool-fresh” compartment
is too warm or too cold.
The standard setting has been set too
high or too low (e.g. if there is frost in
the “cool-fresh” compartment).
The temperature in the “cool-fresh” compartment
can be set to be 2 steps warmer and/or colder. If
the refrigerator compartment temperature is set to 4,
the “cool-fresh” compartment has a temperature
of almost 0 °C.
1. Press Fast button on refrigerator
compartment
Û
for 3 seconds until
a signal sounds.
Temperature display on refrigerator
compartment flickers.
2. Change the setting using the temperature
setting buttons
B
C
.
Setting 2 – coldest setting
Setting 8 – warmest setting
The set temperature is saved after one minute.