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x
Customer service
Your local customer service can be found in the
telephone directory or in the customer-service index.
Please provide customer service with the appliance
product number (E-Nr.) and production number
(FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product and
production numbers. This will save you additional
costs.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
Fault
Possible cause
Remedial action
There is no cooling output
from the appliance.
The lighting does not work.
The display does not
illuminate.
Appliance is switched off.
Press the On/Off button
ÿ
.
Power failure
Check whether the power is on.
The fuse has been switched off.
Check mains fuse.
The mains plug has not been inserted
properly.
Check whether the mains plug is secure.
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is switched on.
Hold down alarm button
Ú
for 10 seconds until an
acknowledgement signal sounds.
After a short time check whether your appliance
is cooling.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too long.
Light is switched off after approx. 10
min.
When the appliance is closed and opened, the light
is on again.
Temperature display flashes.
Appliance opened frequently.
Do not open the appliance unnecessarily.
Too much food was placed in the
compartment.
Before placing food in the compartment, press the
Fast button
Û
.
The airing and ventilation openings are
blocked.
Remove obstacles.
FD - Nr
E - Nr
GB
0844 892 8988
Calls from a BT landline will be
charged at up to 3 pence per
minute. A call set-up fee of up
to 6 pence may apply.
IE
01450 2655
0.03 € per minute at peak. Off
peak 0.0088 € per minute.
US
877 442 4436
toll-free