21
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
x
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has approached
the set value.
If the temperature is too low check the temperature
again the next day.
Displays do not illuminate.
Power failure; the fuse has been
switched off; the mains plug
has not been inserted properly.
Connect mains plug. Check whether the power
is on, check the fuses.
Temperature display indicates
“E..”.
Electronics have detected a fault.
Call customer service.
Warning signal sounds, alarm
button
Ú
is lit.
The freezer compartment is
too warm!
Frozen food is at risk!
To switch off the warning signal, press the alarm
button
Ú
.
Appliance is open.
Close the appliance.
Ventilation openings have been
covered.
Ensure that there is adequate ventilation.
Too much food was placed
in the freezer compartment at once.
Do not exceed max. freezing capacity.
When the fault has been eliminated, the alarm
button
Ú
goes out shortly afterwards.
The temperature display for
the freezer compartment
flashes, a warning signal
sounds and the alarm
button
Ú
is lit.
The freezer compartment
is too warm!
Frozen food is at risk!
To switch off the warning signal, press the alarm
button
Ú
.
Appliance is open.
Close the appliance.
Ventilation openings have been
covered.
Ensure that there is adequate ventilation.
Too much food was placed
in the freezer compartment at once.
Do not exceed max. freezing capacity.
When the fault has been eliminated, the alarm
display goes out shortly afterwards.
Temperature display for
the freezer compartment
flashes.
A fault caused the freezer
compartment to become too warm
in the past.
When the alarm button
Ú
is pressed,
the temperature display stops flashing.
The temperature display indicates for 5 seconds
the warmest temperature which was reached
in the freezer compartment.
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is switched on.
Start appliance self-test (see chapter “Appliance
self-test”).
When the programme has ended, the appliance
switches over to normal operation.
