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Troubleshooting

 en

31

Fault

Cause and troubleshooting

The temperature dis-
play (freezer compart-
ment) flashes.

The temperature in the freezer compartment was too
warm.

1.

Press  .

a

The temperature display (freezer compartment)
briefly indicates the warmest temperature reached
in the freezer compartment. The temperature dis-
play (freezer compartment) then indicates the set
temperature again.

2.

Press  .

a

The temperature display (freezer compartment) no
longer flashes.

The temperature dis-
play (freezer compart-
ment) flashes, a warn-
ing signal sounds and

 lights up.

Different causes are possible.

Press  .

a

The alarm is switched off.

The appliance door is open.

Close the appliance door.

The exterior ventilation grilles are blocked.

Remove any obstructions from in front of the exter-
ior ventilation grilles.

Larger quantities of fresh food have been put in.

Do not exceed the max. freezing capacity. 
→ 

"Freezing capacity", Page 24

The temperature dif-
fers greatly from the
setting.

Different causes are possible.

1.

Switch off the appliance. → 

Page 16

2.

Switch the appliance back on after five minutes.
→ 

Page 15

If the temperature is too warm, check the temper-
ature again after a couple of hours.

If the temperature is too cold, check the temper-
ature again on the following day.

The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.

Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.

The appliance makes
noises.

Fittings wobble or stick.

Check the removable fittings and, if required, re-
place these.

Bottles or containers are touching.

Move the bottles or containers away from each
other.

Summary of Contents for RB 289

Page 1: ...User manual RB 289 Fridge freezer Gaggenau...

Page 2: ...15 7 1 Switching on the appliance 15 7 2 Operating tips 15 7 3 Switching off the appliance 16 7 4 Setting the temperature 16 8 Additional functions 16 8 1 Fast cooling 16 8 2 Automatic Fast freezing 1...

Page 3: ...partment 25 14 3 Defrosting in the freezer compartment 25 15 Cleaning and servicing 25 15 1 Preparing the appliance for cleaning 25 15 2 Cleaning the appliance 26 15 3 Removing the fittings 26 15 4 Re...

Page 4: ...00 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience an...

Page 5: ...tallation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come...

Page 6: ...uffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion Mechanical devices or other devices may damage the refrigera tion circuit flammable ref...

Page 7: ...the freezer compartment CAUTION Risk of harm to health To prevent food from being contaminated you must observe the following instructions If the door is open for an extended period of time this may l...

Page 8: ...e appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the...

Page 9: ...nce as far away as possible from heating elements cookers and other heat sources Maintain a 30 mm clearance to electric or gas cookers Maintain a 300 mm clearance to oil or solid fuel cookers Use a ni...

Page 10: ...climate class can be found on the rating plate Appliance Fig 1 5 Page 13 Climate class Permitted room tem perature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C T 16 C to 43 C The appliance is fully...

Page 11: ...esive strips and carton 3 Clean the appliance for the first time Page 26 4 5 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket near...

Page 12: ...f with your appliance Familiarising yourself with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 7 8 9 A B C 6 5 1 A Refrigerator compartment Page 22...

Page 13: ...panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 1 2 3 4 5 6 8 9 10 2 1 Refrigerator compartment switches Fast cool...

Page 14: ...ondensation may form in the fruit and vegetable container depending on the food and quantity stored Remove the condensation with a dry cloth and adjust the air humidity us ing the humidity controller...

Page 15: ...ce cube tray to make ice cubes Making ice cubes 1 Fill the ice cube tray with water up to and place in the freezer com partment If the ice cube tray is stuck to the freezer compartment loosen it with...

Page 16: ...standard setting will affect the temperature in the refriger ator compartment and the freezer compartment Tip If frost forms on the food items in the cool fresh compartment set a higher cool fresh co...

Page 17: ...as possible Switch on Fast freezing four to six hours before placing food weigh ing 2 kg or more into the freezer compartment In order to utilise the freezer capacity use Fast freezing Prerequisites f...

Page 18: ...aximum storage period The temperature alarm can be switched on in the following cases The appliance is switched on Do not store any food until the ap pliance has reached the set tem perature Large qua...

Page 19: ...s priority During this time it is not possible to operate the appliance using the Home Connect app 10 1 Connecting the appli ance to a WLAN home network Wi Fi with WPS function If your router has a WP...

Page 20: ...manual connection with the WLAN home network Wi Fi 4 Follow the instructions in the Home Connect app on the mobile device a The network information for the WLAN home network Wi Fi is transferred to th...

Page 21: ...o weak the connection may be interrupted Carry out one of the solution op tions Place the router and refrigerator closer together Ensure that the connection is not interfered with by screening walls I...

Page 22: ...dentification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data conne...

Page 23: ...in the refrigerator com partment The temperature in the cool fresh compartment is kept at around 0 C Storing food in the fresh compart ment retains the quality of the food better The low temperature a...

Page 24: ...sh food place this in the top frozen food container Place the food over the whole area of the compartments or the frozen food containers Do not bring food which is to be frozen into contact with froze...

Page 25: ...sting 14 1 Defrosting in the refri gerator compartment The refrigerator compartment in your appliance defrosts automatically 14 2 Defrosting in the cool fresh compartment The cool fresh compartment in...

Page 26: ...an fittings and accessories in the dishwasher this may cause them to become deformed or discol our Never clean fittings and accessory in the dishwasher 1 Prepare the appliance for cleaning Page 25 2 C...

Page 27: ...s far as it will go 2 Lift the frozen food container at the front and remove it 15 4 Removing appliance components If you want to clean your appliance thoroughly you can remove certain components from...

Page 28: ...Fitting the partition and cover 1 Insert the cover for the fruit and ve getable container 2 Insert the partition 3 Place the glass plate on the parti tion Telescopic rails You can remove the telescop...

Page 29: ...ing en 29 Installing telescopic rails 1 Place the extended telescopic rail on the front pin and pull it for wards slightly to lock in place 2 Place the telescopic rail on the rear pin and push the loc...

Page 30: ...he displays and lighting light up Showroom mode is switched on Carry out the appliance self test Page 33 a Once the appliance self test has ended the appli ance switches to normal operation The LED li...

Page 31: ...exter ior ventilation grilles Larger quantities of fresh food have been put in Do not exceed the max freezing capacity Freezing capacity Page 24 The temperature dif fers greatly from the setting Diff...

Page 32: ...en Troubleshooting 32 Fault Cause and troubleshooting The appliance makes noises Fast freezing is switched on No action required...

Page 33: ...ounds a If at the end of the appliance self test two audible signals sound and the temperature display indic ates the set temperature your ap pliance is OK The appliance switches to normal operation a...

Page 34: ...ance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty applicable to the location the use of Customer Service is free of charge The minim...

Page 35: ...the first line of the EU energy label Declaration of Conformity 20 Declaration of Con formity Declaration of Conformity Gaggenau Hausger te GmbH hereby declares that the appliance with Home Connect fu...

Page 36: ...e 34 81739 M nchen GERMANY www gaggenau com 9001591998 9001591998 en 010129 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolvert...

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