Gaggenau DI260800 User Manual Download Page 58

Page: 58 / 68

Troubleshooting

Fault

Cause and troubleshooting

Rust spots on cutlery.

Screw the cap of the special salt dispenser on tight.

Detergent residue is
present in the deter-
gent dispenser or the
tablet collecting tray.

Spray arms were blocked by tableware so detergent
was not rinsed out.

▶

Check that the spray arms are not blocked and can
rotate freely.

Detergent dispenser was damp when detergent was
added.

▶

Only add detergent to a detergent dispenser when
dry.

Excessive formation of
foam occurs.

Hand washing-up liquid is present in dispenser for
rinse aid.

▶

Immediately add rinse aid to the dispenser.
→

"Adding rinse aid", Page 32

Rinse aid has been spilled.

▶

Remove the rinse aid with a cloth.

Detergent or appliance care product used causes ex-
cessive foaming.

▶

Change the brand of detergent.

Fault

Cause and troubleshooting

Connection to home
network is not estab-
lished.

WLAN on router is not active.

▶

Check the wireless network connection of your
router.

WLAN display is flash-
ing.

Connection to home network is not available.

▶

Activate the wireless network connection on your
router.

Home Connect cannot
be implemented cor-
rectly.

Home Connect set incorrectly.

▶

Please consult the documents supplied for
Home Connect.

Technical fault is present.

▶

Please consult the information about support in the
documents supplied for Home Connect.

Fault

Cause and troubleshooting

Special salt refill indic-
ator lights up.

Insufficient special salt.

▶

Add Special salt →

Page 31

Sensor does not detect special salt tablets.

▶

Do not use special salt tablets.

Summary of Contents for DI260800

Page 1: ...User manual DI260800 Dishwasher Gaggenau ...

Page 2: ...5 6 2 Controls 16 7 Programmes 19 7 1 Personalisation function 21 8 Additional functions 21 9 Features 22 9 1 Top basket 22 9 2 Bottom basket 24 9 3 Cutlery basket 25 9 4 Cutlery drawer 25 9 5 Etagere 27 9 6 Folding prongs 27 9 7 Baking sheet spray head 27 9 8 Optional extra cleaning area 28 9 9 Basket heights 29 10 Before using for the first time 30 10 1 Performing initial start up 30 11 Water so...

Page 3: ...settings 44 17 3 Remote Start 44 17 4 Remote Diagnostics 45 17 5 Software update 45 17 6 Data protection 45 18 Cleaning and servicing 45 18 1 Cleaning the tub 45 18 2 Cleaning products 45 18 3 Tips on appliance care 46 18 4 Machine Care 46 18 5 Filter system 47 18 6 Cleaning spray arms 48 19 Troubleshooting 49 20 Transportation storage and disposal 61 20 1 Removing the appliance 61 20 2 Protect ap...

Page 4: ...children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance must not be performed by chil dren unless they are being su...

Page 5: ...in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through the supply hose The...

Page 6: ... interior of the appliance Highly caustic alkaline or highly acidic cleaning agents in conjunc tion with aluminium parts in the interior of the appliance may cause explosions Never use highly caustic alkaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machi...

Page 7: ... Never let the power cord come into contact with sharp points or edges Never kink crush or modify the power cord WARNING Risk of burns The blow opening of the Zeolith container becomes hot and can cause burns Never touch the blow opening of the Zeolith container 1 6 Damaged appliance Follow the safety instructions if the appliance is damaged WARNING Risk of electric shock If the appliance or the p...

Page 8: ... heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at ...

Page 9: ... detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance 1 8 Safety systems Prote...

Page 10: ...installation accessory kit 10014648 Installa tion must be carried out by spe cialist customer service staff Im proper installation can cause safety risks such as leakage fault current fire etc Do not install the dishwasher near heat sources e g radiators heat storage tanks ovens or other ap pliances that generate heat Modified or damaged water hoses may result in material damage and damage to the ...

Page 11: ...otect children from possible hazards result ing from the appliance The appliance is equipped with a door lock 3 1 Door lock The door lock is a mechanical safety system and makes it more difficult to open the appliance door You can activate or deactivate the door lock WARNING Risk of suffocation Children may become trapped in the appliance and thus suffocate Activate the door lock and close the app...

Page 12: ...e mineral and heat energy is released The heat energy is blown out into the interior of the dishwasher with dry air This speeds up and im proves drying Zeolith drying therefore saves a great deal of energy Tip To avoid impairing Zeolith drying performance do not position table ware parts directly in front of the in take opening or the blow opening of the Zeolith container Do not position heat sens...

Page 13: ...ice The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Steam guard plate Salt filling aid funnel Mains cable Quick reference guide 5 2 Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install your d...

Page 14: ...a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 64 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your appliance to the power supply Connecting the applia...

Page 15: ...iliarising yourself with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 2 1 3 4 5 6 7 8 9 10 11 12 13 14 16 15 1 Rating plate Rating plate with E number and FD num ber Page 63 The data you need for Customer Service Page 63 2 Detergent dispenser Detergent Page 34 is added to the de tergent dispenser ...

Page 16: ... lighting of the appliance Overview of basic settings Page 41 10 Etagere Etagere Page 27 11 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 48 12 Intake opening of the Zeo lith container The intake opening is required for Zeolith drying Page 12 13 Blow opening of the Zeo lith con...

Page 17: ...rammes basic settings and addi tional functions If you press for approx 3 seconds you can open the menu Changing basic settings Page 43 4 Rinse aid refill indicator Rinse aid system Page 32 5 Special salt refill indicator Water softening system Page 30 6 Display Remote Start 1 If you have activated the function and are controlling the appliance via the Home Connect app the display lights up on the...

Page 18: ...ogrammes basic settings or addi tional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 43 16 Display The display shows information about programmes basic settings or addi tional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 43 1 Depending on the appliance specificatio...

Page 19: ...he consumption values relate to normal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional functions Auto 35 45 Tableware Cleaning delicate tableware cutlery temperature sensit ive plastics glasses and stemware in the stemware bas ket Level of soiling Removing li...

Page 20: ...emnants lightly dried on Most economical pro gramme Pre Rinse Cleaning 50 C Intermediate rinse Final rinse 35 C Drying All Additional functions Page 21 Quick Wash Tableware Cleaning delicate tableware cutlery temperature sensit ive plastics and glasses Level of soiling Removing lightly adhering fresh food remnants Time optimised Cleaning 45 C Intermediate rinse Final rinse 50 C ExtraDry Additional...

Page 21: ...on Additional functions Page 21 4 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory settings Overview of basic settings Page 41 Additional functions 8 Additional functions Additional functions...

Page 22: ...me is run ning Energy and water consumption are increased Features 9 Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance 9 1 Top basket Arrange cups and glasses in the top basket Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf posit...

Page 23: ...he basket and pull out 4 Slide the guide rails into the appli ance Installing the top basket 1 Pull the guide rails of the top bas ket out of the appliance 2 Insert the top basket 1 2 Observe the position of the detent pins 3 Lift the basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails 4 Lower the basket and press the front detent pins into the notches a T...

Page 24: ...basket out of the front hold ers and pull forwards slightly 3 Lift the basket out of the rear hold ers 4 Slide the guide rails into the appli ance Installing the bottom basket 1 Pull the guide rails of the bottom basket out of the appliance 2 Insert the bottom basket into the rear holders and slide back slightly 3 Lower the basket and insert into the front holders 1 2 4 Slide the basket back into ...

Page 25: ...er wider items of cutlery Reorganising cutlery drawer You can fold down the side shelves and front prongs to make more space for longer wider items of cut lery 1 To fold down a side shelf push the lever forwards and fold down the side shelf 2 To fold down the front prongs push the lever forwards and fold down the prongs 1 2 3 Tip If you want to return the cutlery drawer to the original position fo...

Page 26: ... rails of the cutlery drawer out of the appliance 2 Insert the cutlery drawer Observe the position of the detent pins 3 Lift the cutlery drawer slightly and guide the lower detent pins into the lower locking hooks of the guide rails 4 Lower the cutlery drawer and press the front detent pins into the notches a The cutlery drawer clicks into posi tion 5 Slide the cutlery drawer into the appliance ...

Page 27: ...r 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 9 7 Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that ...

Page 28: ...ance 1 Turn the baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Page 23 9 8 Optional extra cleaning area Use the Optional extra cleaning area in the top basket to clean all types of glasses gently yet thoroughly Selecting Optional extra cleaning area Note If you operate your appliance with the Optional extra cleaning area switched on consu...

Page 29: ...and lock in position Check that the mounts are in the correct position a The Optional extra cleaning area audibly clicks into position 6 Push in the top basket 9 9 Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Setting Top basket Bottom basket 1 max ø 22 cm 31 cm 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Appliance height 81 5 cm with cutlery drawe...

Page 30: ...ress repeatedly until the display shows the required setting Note If you select Initial start up Home Connect here make further settings using the Home Connect app on your mobile device You can change the settings for initial start up and other Basic set tings Page 41 on the appliance at any time or use the Home Con nect app on your mobile device 5 Press or repeatedly until the display shows the r...

Page 31: ...hardness 5 Press or repeatedly until the right water hardness has been set The value 16 20 is set at the fact ory 6 To save the settings press for approx 3 seconds 11 3 Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial sa...

Page 32: ...ng to manufactur ers combined detergents with salt replacement substances can gen erally only be used up to a water hardness of 26 E without adding special salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Water hardness 4 Press or repeatedly until the display shows 0 8 5 T...

Page 33: ... less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the settings press for approx 3 seconds 12 3 Switching the rinse aid system off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can ...

Page 34: ... can be adjusted to the level of soiling Liquid deter gent Liquid detergent works faster and is recommended for Detergent Description shorter Programmes Page 19 without PreRinse Sometimes liquid de tergent may leak out despite the detergent dispenser being closed This is not a fault and is non crit ical if you remember the following Only choose a programme without PreRinse Do not select timer prog...

Page 35: ...er gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water softening system to the separate detergent or combined detergent in use According to manufacturer...

Page 36: ...etergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and se...

Page 37: ...a tion Highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents are not suitable for dishwashers in conjunction with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the ...

Page 38: ... ter can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 14 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injur...

Page 39: ...relevant additional function Additional functions Page 21 a The additional function is set and the additional function button flashes 15 5 Setting timer program ming You can delay the start of the pro gramme by up to 24 hours 1 Press 2 Press or repeatedly until the display shows the right time Depending on the setting of the time display the end of the pro gramme is shown on the display either wit...

Page 40: ...he pro gramme 15 8 Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows Programme was terminated and then Fin ished a The programme is cancelled and ends after approx 1 minute 15 9 Display programme in formation You ...

Page 41: ...shows the time when the programme will end e g 15 20 hours Sprache Lan guage See selection on the appliance Select the menu language Water hardness 0 62 16 20 medium1 Set the water hardness Overview of water hardness set tings Page 30 Rinse aid dis penser 0 6 51 Set or switch off the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 33 Sensor setting Standard1 Sensitive Very...

Page 42: ...witches off auto matically after 10 minutes Front display on1 off Switch the front display on or off Start programme Eco1 Prog last selected Set a default programme for when the appliance is switched on Programmes Page 19 Tone volume Scale with multiple levels Set the signal volume at the end of the programme Level 0 switches the signal tones off Button volume Scale with multiple levels Set the bu...

Page 43: ...minute steps 4 To save the settings press for approx 3 seconds Home Connect 17 Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your ...

Page 44: ...You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network 17 3 Remote Start You can use the Home Connect app to start the appliance with your mo bile device Tip If you select Permanent in the Basic settings Page 42 of this function...

Page 45: ...ress of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the firs...

Page 46: ...om store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limes cale Liquid machine care product or machine descaler in powder form Appliance interior e g bottle hung in the cut lery basket or powder in the interior 2 Food remnants and deposits Machine cleane...

Page 47: ...n the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press a Machine Care is run a Once the programme has ...

Page 48: ...ystem into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up 18 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spra...

Page 49: ...n or cannot be opened easily Childproof lock is activated Open the appliance door Page 38 Fault Cause and troubleshooting E 2130 lights up Intake opening of Zeolith container is covered by items of tableware Re arrange the tableware in the appliance so the In take opening of the Zeolith container Page 15 is no longer obstructed E 2060 lights up Appliance has detected calcified heating element 1 De...

Page 50: ...ns plug 3 Turn off the water tap 4 Unscrew the water connection 5 Remove the filter from the supply hose 6 Clean the filter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 9240 lights up Filters are soiled or blocked Clean the filters Cleaning filters Page 47 E 6103 lights...

Page 51: ...10 A technical fault is present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 63 and give the error code Fault Cause and troubleshooting Tableware is no...

Page 52: ...nded Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 ...

Page 53: ...ot engaged 1 Insert the filters properly Filter system Page 47 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Programmes Page 19 Adjust the sensitivity of the sensors Sensors Page 12 Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and d...

Page 54: ... and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 34 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Programmes Page 19 Position tableware at an angle Arrange tableware Page 37 Use rinse aid Rinse...

Page 55: ...t special salt rinse aid Too little detergent is being used Increase the amount of detergent used or change Detergent Page 34 Washing programme selected too weak Select a more intensive washing programme Programmes Page 19 Adjust the sensitivity of the sensors Sensors Page 12 Tea residue or lipstick marks on tableware Washing temperature is too low Select a programme with a higher washing temper a...

Page 56: ...ange brown that are easy to remove are present inside the appliance mainly at the bottom The formation of films is due to ingredients of food remnants and tap water limescale soaplike 1 Check the setting of the water softening system 2 Add special salt Adding special salt Page 31 3 If you are using combined detergents tabs activ ate the water softening system Follow the information about detergent...

Page 57: ...eaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for use in a dish washer i e long term wear or long term cha...

Page 58: ... the rinse aid with a cloth Detergent or appliance care product used causes ex cessive foaming Change the brand of detergent Fault Cause and troubleshooting Connection to home network is not estab lished WLAN on router is not active Check the wireless network connection of your router WLAN display is flash ing Connection to home network is not available Activate the wireless network connection on ...

Page 59: ...rogramme ends or cancel the pro gramme with Reset Terminate programme Page 40 Appliance cannot be switched on or oper ated Software update is taking place Wait until the software update has finished Appliance functions have failed 1 Pull out the mains plug or switch off the fuse 2 Wait at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start...

Page 60: ...r the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Lid on the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Fault Cause and troubleshooting Filling valves making knocking noises Caused by the domestic inst...

Page 61: ...er inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal 20 Transportation stor age and disposal Transportation storage and disposal You can find out here how to pr...

Page 62: ... To empty the residual water out of the appliance detach the supply hose and let the water drain out 20 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the a...

Page 63: ...ls and the Customer Service tele phone number to find them again quickly 21 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure p...

Page 64: ... Source Software This product includes software com ponents that are licensed by the copyright holders as free software or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect App Profile Legal inform ation Licence Information You can download the licence information on the brand produ...

Page 65: ...r the re spective appliance applicable standard 23 applicable standard applicable standard GB 4706 25 Household and similar electrical appliances Safety Particu lar requirements for dishwashers GB 38383 The minimum al lowable values of the energy wa ter consumption and grades for dishwashers ...

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Page 68: ...äte GmbH Carl Wery Straße 34 81739 München GERMANY 原产地德国总经销商博西家用电器中国有限公司地址中国江苏省南京市鼓楼区清江南路18号3幢客户服务热线 400 828 0099 客户服务电子邮箱 careline china bshg com www gaggenau world com cn 9001620346 9001620346 en 010331 ...

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