Gaggenau DI260400 User Manual Download Page 47

Troubleshooting

 en

47

Troubleshooting

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Appliance safety

Fault

Cause

Troubleshooting

Appliance door will not open
or cannot be opened easily.

Childproof lock is activated.

"Open the appliance door."

→ 

Page 39

Error code / Fault display / Signal

Fault

Cause

Troubleshooting

E:2130 lights up.

Intake opening of Zeolith
container is covered by
items of tableware.

Re-arrange the tableware in the ap-
pliance so the "Intake opening of
the Zeolith container " 

→ 

Page 16

is no longer obstructed.

E:2060 lights up.

Appliance has detected cal-
cified heating element.

1.

Descale the appliance.

2.

Operate the appliance with the wa-
ter softening system.

1

E:3000 lights up.

Water protection system is
activated.

1.

Turn off the water tap.

2.

Call "Customer Service"

→ 

Page 61

.

E:3100 lights up.

Water protection system is
activated.

1.

Turn off the water tap.

2.

Call "Customer Service"

→ 

Page 61

.

E:3400 lights up.

Water is continuously run-
ning into the appliance.

1.

Turn off the water tap.

2.

Call "Customer Service"

→ 

Page 61

.

1

Depending on the appliance specifications

Summary of Contents for DI260400

Page 1: ...User manual DI260400 Dishwasher Gaggenau...

Page 2: ...t institutes 21 Personalisation function 21 Additional functions 22 Features 22 Top basket 23 Bottom basket 24 Cutlery basket 25 Cutlery drawer 26 Etagere 28 Folding prongs 28 Baking sheet spray head...

Page 3: ...tem 44 Cleaning spray arms 45 Troubleshooting 47 Appliance safety 47 Error code Fault display Sig nal 47 Washing results 49 Information on display panel 56 Malfunctions 56 Mechanical damage 57 Noise 5...

Page 4: ...pliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have b...

Page 5: ...rd must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When insta...

Page 6: ...y with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packag...

Page 7: ...sh out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in...

Page 8: ...by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is availa...

Page 9: ...nd closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Kee...

Page 10: ...damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have...

Page 11: ...nd makes it more difficult to open the appliance door You can activate or deactivate the door lock WARNING Risk of suffocation Children may become trapped in the appliance and thus suffocate Activate...

Page 12: ...store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from the interior of...

Page 13: ...nd connection Installation and connec tion Installation and connection To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the...

Page 14: ...n doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged Drinking water co...

Page 15: ...Installation and connection en 15 The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly...

Page 16: ...our appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 Rating plate Rating plate with...

Page 17: ...ight Interior lighting of the appliance Overview of basic settings Page 41 10 Cutlery shelf1 Cutlery shelf Page 28 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the...

Page 18: ...u Changing basic settings Page 42 4 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 33 5 Special salt refill indicator Water softening system Adding special salt Page 32 6 Timer prog...

Page 19: ...can change the basic settings via the display and the setting buttons Changing basic settings Page 42 13 Display The display shows information about pro grammes basic settings or additional functions...

Page 20: ...may result in deviations Programme Use Programme sequence Additional func tions Auto 35 45 C Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics glasses and stemware in the...

Page 21: ...is due to longer soaking and drying times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g accord...

Page 22: ...g place very soiled pots and pans in the bottom bas ket and normally soiled tableware in the upper basket The spray pressure in the bottom basket is in creased and the max imum programme tem perature...

Page 23: ...o prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenl...

Page 24: ...e the position of the detent pins 3 Lift the basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails 4 Lower the basket and press the front detent pins into the n...

Page 25: ...out of the rear hold ers 4 Slide the guide rails into the appli ance Installing the bottom basket 1 Pull the guide rails of the bottom basket out of the appliance 2 Insert the bottom basket into the r...

Page 26: ...fold down the side shelves and front prongs to make more space for longer wider items of cut lery 1 To fold down a side shelf push the lever forwards and fold down the side shelf 1 2 2 To fold down th...

Page 27: ...rails of the cutlery drawer out of the appliance 2 Insert the cutlery drawer Observe the position of the detent pins 3 Lift the cutlery drawer slightly and guide the lower detent pins into the lower l...

Page 28: ...Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into po...

Page 29: ...anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Page 24 Optional extra cleaning area Use the Optional extra cleaning area in the top basket to clean all types of gl...

Page 30: ...re in the correct position a The Optional extra cleaning area audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the right height Appliance height 81 5 cm with cut...

Page 31: ...Programme with the highest cleaning temperature without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the fir...

Page 32: ...special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of special salt depends on the water hardness The higher th...

Page 33: ...er hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Water hardness 4 Press or repeatedly...

Page 34: ...for approx 3 seconds 3 Press repeatedly until the display shows Rinse aid dispenser 4 Press or repeatedly until the display shows 0 5 To save the settings press for approx 3 seconds a The rinse aid s...

Page 35: ...ut also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional components such as glass protection or stainless steel cleaner According to manufacturers...

Page 36: ...perly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding...

Page 37: ...ge to glass and table ware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommendation The following...

Page 38: ...pecifications Page 61 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do...

Page 39: ...s set by default If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the...

Page 40: ...appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1...

Page 41: ...ness 0 62 16 20 medium1 Set the water hardness Overview of water hardness settings Page 31 Rinse aid dispenser 0 6 51 Set or switch off the amount of rinse aid to be dis pensed Setting the amount of r...

Page 42: ...ultiple levels Set the button volume during operation Level 0 switches the button tones off Greeting on1 off Switch display of the brand name logo on or off when the appliance is switched on Factory s...

Page 43: ...damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will pr...

Page 44: ...run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instruc...

Page 45: ...efully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter sy...

Page 46: ...ay arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Inse...

Page 47: ...be opened easily Childproof lock is activated Open the appliance door Page 39 Error code Fault display Signal Fault Cause Troubleshooting E 2130 lights up Intake opening of Zeolith container is covere...

Page 48: ...rew the water connection 5 Remove the filter from the supply hose 6 Clean the filter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for lea...

Page 49: ...s 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs...

Page 50: ...er the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic d...

Page 51: ...intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Senso...

Page 52: ...ubstances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 34 Clean the appliance mechanically White coating is deposited in the appliance int...

Page 53: ...hose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Coloured coa...

Page 54: ...ned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the senso...

Page 55: ...also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt...

Page 56: ...ater is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 44 2 Clean the Wastewater pump Page 59 Programme has not yet ende...

Page 57: ...Electronics have detected a fault 1 Press the main switch button for ap prox 4 seconds Controls Page 17 The appliance is reset and restar ted 2 If the problem occurs again Switch off the appliance Pu...

Page 58: ...llation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange t...

Page 59: ...remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks...

Page 60: ...water tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out Disposing of old appliance Valuable raw materials can be re used by recycling WARNING R...

Page 61: ...purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make goo...

Page 62: ...ger te GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing your request will be charged to you This offer is valid for three years from the date of purchase or at leas...

Page 63: ......

Page 64: ...Gaggenau Hausger te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY www gaggenau com 9001536151 9001536151 en 011112...

Reviews: