en-us
Troubleshooting
36
Issue
Cause and troubleshooting
There are removable streaks on
glasses, glassware with a metallic
appearance and silverware.
1.
Arrange dishware in the upper rack so the tab collecting tray is not obstructed by
dishware.
Items of dishware are blocking the dispenser lid.
2.
Do not place dishware or fragrance dispensers in the tab collecting tray.
Dishware has been precleaned too intensively. Then the sensors choose a lighter
cycle. Stubborn remnants cannot be entirely removed.
▶
Only remove large remnants of food and do not pre-rinse dishware.
▶
Adjust the sensitivity of the sensors.
Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers.
▶
Use dishwasher-proof glasses.
Glasses are usually only suitable for cleaning in a dishwasher, i.e. long-term
wear or long-term changes must be expected.
▶
Avoid a lengthy steam phase (standing time after wash cycle ends).
▶
Use a program with a lower temperature.
▶
Set the softening system to the water hardness.
"Setting the water softening system", Page 16
▶
Use detergent with a glass protection component.
Detergent residue is present in the
detergent dispenser or the tab
collecting tray.
Spray arms were blocked by dishware so detergent was not rinsed out.
▶
Check that the spray arms are not blocked and can rotate freely.
Detergent dispenser was damp when detergent was added.
▶
Only add detergent to the detergent dispenser when dry.
Excessive formation of foam
occurs.
Hand soap got in the rinse aid dispenser.
▶
Immediately add rinse aid to the dispenser.
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or machine care product used causes excessive foaming.
▶
Change the brand of detergent.
Connection to home network is not
established.
WLAN on router is not active.
▶
Check the wireless network connection of your router.
WLAN display is flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for Home Connect®.
There is a technical error.
▶
Please consult the information on support in the documents supplied for
Home Connect®.
Special salt refill indicator lights up. Insufficient special salt.
▶
Add Special salt.
Sensor does not detect special salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special salt does
not light up.
Water softening system is switched off.
▶
Set the water softening system.
