Troubleshooting
en-us
31
Issue
Cause and troubleshooting
Special salt refill indicator lights up.
▶
Do not use special salt tablets.
Refill indicator for special salt does
not light up.
Water softening system is switched off.
▶
Adjust water softening system
Refill indicator for rinse aid lights
up.
No rinse aid.
1.
2.
Set the amount of rinse aid to be dispensed.
"Setting the amount of rinse aid", Page 16
Refill indicator for rinse aid does
not light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Water is left in the appliance at the
end of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters
2.
Clean the Wastewater pump
Program has not yet ended.
▶
Wait until the program ends or terminate the program with Reset.
▶
"Terminating the wash cycle", Page 20
Appliance cannot be switched on
or operated.
Software update is taking place.
▶
Wait until the software update has finished.
Appliance functions have failed.
1.
Pull out the power cord plug or switch off the breaker.
2.
Wait at least 2 minutes.
3.
Connect the appliance to the power supply.
4.
Switch the appliance on.
Appliance does not start.
The breaker has tripped.
▶
Check the relevant breaker.
Power cord is not inserted.
1.
Check whether the power outlet is working.
2.
Check whether the power cord plug is properly inserted in the power outlet and
on the rear of the appliance.
Appliance door is not closed properly.
▶
Close the appliance door.
Wash cycle starts up automati-
cally.
You did not wait until the cycle ended.
▶
"Terminating the wash cycle", Page 20
Appliance stops during the cycle or
cuts out.
Appliance door is not closed properly.
▶
Close the appliance door.
Power and/or water supply has been interrupted.
1.
Check the power supply.
2.
Check the water supply.
Upper rack is pressing against inner door and preventing appliance door from being
closed securely.
▶
Check whether the rear panel of the appliance is being pressed in by a power
outlet or a hose holder that has not been removed.
▶
Arrange the dishware so that no parts project beyond the rack and prevent the
appliance door from closing properly.
Appliance door cannot be closed.
Door lock has been activated.
▶
Close the appliance door with greater force.
Door cannot be closed due to installation method.
▶
Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock
against adjacent cabinets or the worktop.
Lid on the detergent dispenser
cannot be closed.
Detergent dispenser or lid are blocked by sticky detergent residue.
▶
Remove detergent residue.
Filling valves making knocking
noises.
Caused by the domestic installation. No fault present in the appliance. Does not af-
fect functioning of the appliance.
▶
Can only be remedied in the home installation.
