5.1 Overview
5.2 Remedying slight malfunctions
yourself
The appliance must be disconnected from the
power supply during all repair work.
If the appliance
does not function correctly, check
the fuses first.
If the power supply is functioning correctly, but your
appliance still does not work, please contact your
Gaggenau
dealer
who will provide you with the
address and telephone number of your nearest
manufacturer’s authorized service agent or contact
Gaggenau USA on (800) 828-9165.
Specify the
appliance type (see rating plate).
Repairs
may only be carried out by
authorised
technicians
, in order to guarantee the safety of the
appliance.
Unauthorised tampering with the appliance will
invalidate any warranty claims.
Only ever use original spare parts.
Not every malfunction can be ascribed to a defect
of your cooker. If your appliance should not function
properly, search for the fault in the list below. If you
are not successful in remedying the fault with the
aid of the list below, then contact your Gaggenau
after-sales service.
10
5. Maintenance
Fault
Possible cause
Remedy
Appliance cannot be
Mains plug removed or
Insert the mains plug or
switched on.
domestic fuse has tripped.
check the domestic fuse.
The cooking zone no longer
This mechanism protects the cooking
lights up bright red although
surface against overheating and
you have not changed any
serves to keep the supply of heat
switch settings.
even.
The food you are cooking
The kitchenware contains a very
Select a higher cooking
needs a relatively long time
large amount of food.
level.
to become hot.
Unsuitable kitchenware.
Pay attention to your choice
The diameter of the pot you are using
of kitchenware.
is larger than the cooking zone in use.
Use a lid.
