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Cleaning and servicing

10

9  Cleaning and servicing

To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.

9.1 Cleaning product

You can obtain suitable cleaning products from after-
sales service or the online shop.

ATTENTION!

Unsuitable cleaning products may damage the sur-
faces of the appliance.

Do not use harsh or abrasive detergents.

Do not use steel wool.

Do not use a knife or sharp objects to remove dried-
on food remnants from the hob.

Do not use knives or sharp objects to clean the con-
nection between the metal and the glass or alu-
minium plate wit.

Do not use steam-cleaning appliances.

9.2 Cleaning the appliance

ATTENTION!

When the control knob is removed while cleaning the
appliance, humidity may get in and damage the interior
of the appliance.

When cleaning the appliance, do not remove the
controls.

1.

Allow the appliance to cool down.

2.

Clean using a sponge and soapy water.

3.

Dry with a soft cloth.

Tip: 

Remove spilled liquids immediately. This prevents

food remains from sticking, and the time and effort re-
quired for subsequent cleaning is reduced.

9.3 Cleaning the burners

After each use, clean the surface of the burner parts.
This prevents food remains from burning on.

ATTENTION!

The burner parts can be damaged if you clean them in
a dishwasher.

Do not clean the burner parts in a dishwasher.

Note: 

Read the information on the cleaning agents. 

→ 

"Cleaning product", Page 10

1.

Allow the appliance to cool down.

2.

Clean using a non-metallic brush and soapy water.

3.

Let the appliance dry completely. If there are water
droplets or damp areas at the start of cooking, this
may damage the enamel.

4.

Insert the burner parts. Ensure that the burner caps
are correctly positioned on the flame spreader. 
→ 

"Burner", Page 7

9.4 Cleaning the pan supports

Note: 

Read the information on the cleaning agents. 

→ 

"Cleaning product", Page 10

ATTENTION!

The pan supports can be damaged if you clean them
in the dishwasher.

Do not clean the pan supports in the dishwasher.

1.

Allow the appliance to cool down.

2.

Carefully remove the pan supports.

3.

Clean using a non-metallic brush and soapy water.
Carefully clean the area around the rubber pads. If
the rubber pads come loose, the pan support may
scratch the hob.

4.

Let the appliance dry completely. If there are water
droplets or damp areas at the start of cooking, this
may damage the enamel.

5.

Insert the pan supports correctly. 
→ 

"Pan supports", Page 7

9.5 Multi-crown burner and stainless steel
surfaces

High temperatures may lead to the multi-crown burner
and the stainless steel surfaces becoming discoloured.
This is normal.
Clean these areas with a stainless steel cleaner after
each use.

Tip: 

Regularly use the cleaning agent that is available

from our technical after-sales service.

ATTENTION!

Stainless steel cleaners may remove screen-printed
displays.

You should therefore not use stainless steel cleaner
in the area around the control knob.

10  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.

Summary of Contents for CG261210 Series

Page 1: ...en User manual CG261 CG291 Built in gas hob Gaggenau ...

Page 2: ...an support Control knob Economy burner 0 90 1 00 kW Standard output burner 1 60 1 75 kW High output burner 2 80 3 00 kW Wok multi crown burner 3 80 4 00 kW Dual wok multi crown burner 4 60 5 00 kW 1 The images shown in these instructions are for guid ance only ...

Page 3: ...aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Children must not perform cleaning or user maintenance unless they are at least 15 years old an...

Page 4: ...them The appliance becomes very hot fabrics and other objects may ignite Keep fabrics e g garments or curtains away from the flames Never reach over the flames Do not place combustible objects e g tea towels or newspapers on next to or be hind the appliance Escaping gas may ignite If the burner does not ignite after 15 seconds turn the control knob to the Off position and open the door or window i...

Page 5: ... their heads or wrap themselves up in it and suffocate Keep packaging material away from chil dren Do not let children play with packaging ma terial Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts 2 Preventing material damage ATTENTION A build up of heat may damage the appliance Never cover the s...

Page 6: ...to heat it up Turn down to a lower power level early on If you use an ongoing power level that is too high you will waste energy Product Information according EU 66 2014 can be found on the attached appliance pass and online on the product page for your appliance 3 2 Disposing of packaging The packaging materials are environmentally compat ible and can be recycled Sort the individual components by...

Page 7: ...ories You can buy accessories from the after sales service from specialist retailers or online Only use original ac cessories as these have been specifically designed for your appliance Accessories vary from one appliance to another When purchasing accessories always quote the exact product number E no of your appliance Page 12 You can find out which accessories are available for your appliance in...

Page 8: ...ety system thermocouple interrupts the flow of gas if the burners accidentally go out To ignite the burner you must activate the system that enables the gas flow 1 Ignite the burner without releasing the control knob a The flame ignites 2 Press and hold the control knob for a further four seconds 6 3 Igniting a gas burner manually In the event of a power cut you can light the burners manually 1 Pr...

Page 9: ...s heat the oil up first As soon as you have started frying keep the temperature constant and adjust the power level as required When preparing several portions wait until the relevant temperature has been reached again Turn the food regularly To reduce the cooking time Use a pressure cooker to cook creams and pulses If you are using a pressure cooker follow the manufacturer s instructions The wate...

Page 10: ...e flame spreader Burner Page 7 9 4 Cleaning the pan supports Note Read the information on the cleaning agents Cleaning product Page 10 ATTENTION The pan supports can be damaged if you clean them in the dishwasher Do not clean the pan supports in the dishwasher 1 Allow the appliance to cool down 2 Carefully remove the pan supports 3 Clean using a non metallic brush and soapy water Carefully clean t...

Page 11: ... burner flame is not uniform The burner parts are positioned incorrectly Correctly position the burner parts Openings on the burner are soiled Clean and dry the openings on the burner The gas does not ap pear to be flowing normally or there is no gas being pro duced at all The gas supply has been shut off by the intermediate valves Open the intermediate valves The gas cylinder is empty Replace the...

Page 12: ...closed Customer Service directory or on our website 11 1 Product number E Nr and production number FD You can find the product number E Nr and the pro duction number FD on the appliance s rating plate The rating plate can be found on the appliance certificate on the lower section of the hob Make a note of your appliance s details and the Cus tomer Service telephone number to find them again quickl...

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Page 16: ...34 81739 München GERMANY www gaggenau com 8001246379 8001246379 en 020114 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom ...

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