25
Not every malfunction can be ascribed to a defect
of your cooker. If your appliance should not function
properly, search for the fault in the list below. If you
are not successful in correcting the fault with the
aid of the list below, then contact your Gaggenau
after-sales service.
The cooktop does not work
Check that the household fuses for the appliance
are OK. Check if there has been a power cut.
The cooktop functions but does not heat up. A
spot lights constantly in the timer display.
The cooktop is on show room mode after
installation. Disconnect the cooktop from the power
supply for at least 10 seconds. Reconnect the
cooktop and within 3 minutes carry out the following
procedure:
1
Cooktop must be switched of at main switch.
Timer must be off.
2
Touch the symbol extension
l
and keep the
finger pressed down. Within 3 seconds touch
and release the main switch.
3
Remove your finger from the symbol extension.
A signal will sound. The spot in the timer
display goes off.
The cooktop has switched itself off
The main switch was touched accidentally. Switch
the cooktop back on.
u400
display
The cooktop is connected incorrectly.
Disconnect the appliance from the mains using the
household fuse or the circuit breaker in the fuse
box. Call the installation technician.
E
flashes in a cooking zone display
The control panel is very dirty, food has spilt over or
there is an object on the control panel. Wipe the
control panel thoroughly or remove the object.
Touch the appropriate control panel. The flashing
stops.
E
flashes in all the cooking zone indicators and a
signal sounds
The main switch was touched continuously for more
than 5 seconds or there is an object on the main
switch. Wipe the control panel thoroughly or
remove the object. Switch the cooktop back on.
Er
display and numbers
If an
Er
and numbers appear in the display, there is
a fault with the electronics. Switch the cooktop off
and on again using the household fuse or the circuit
breaker in the fuse box. Call the after-sales service
if the display appears again.
F2
display
The cooktop is too hot and has switched itself off.
Remove the pans from the cooking zones.
F2
disappears from the display when the indicator is
acknowledged (by touching any control panel) and
when the cooking zones have cooled sufficiently.
Wait a few minutes until the cooking zones have
cooled down slightly. If
F2
appears again after the
cooking zones are switched back on, the cooktop is
still too hot. Switch off the cooking zones and allow
to cool further.
F4
display
The control panel is too hot and the cooktop has
switched itself off. Check whether there is a hot
pan on the control panel.
Remove the pan from the control panel. Wait a few
minutes until the control panel has cooled down
slightly. If
F4
appears again after the cooking zones
are switched back on, call the after-sales service.
F8
display
A cooking zone has been in constant operation for
too long. The holiday safeguard was activated.
Switch off the cooking zone. It can be switched on
again immediately.
Troubleshooting
Summary of Contents for CE 492-610
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