18
Rectifying minor faults yourself
Faults often have simple explanations. Please read the
following notes before calling the after-sales service.
Fault
Measure
The hob does not work.
Check the household fuse for the appliance. Check whether there is a power cut
by trying other electronic appliances.
You cannot switch the hob on. The main
switch flashes repeatedly when you touch
it.
There is an object on one of the touch keys (e.g. a tea towel). Remove the object
and switch the hob on as usual.
The hob works, but the cooking zones do
not heat up. A dot lights up on the timer
display.
The appliance is in demonstration mode after it is first connected. Disconnect
the appliance from the mains at the household fuse for at least 10 seconds.
Reconnect the appliance to the mains and carry out the following steps within 3
minutes:
1
Switch on the hob at the
#
main switch. The timer must be switched off.
2
Press and hold the
@
symbol. In addition, touch the
#
main switch within 3
seconds.
The hob switches off.
3
Take your finger away from the
@
symbol.
4
Take your finger away from the main switch.
An audible signal sounds. The dot on the timer display goes out.
The hob has switched itself off.
The main switch was touched accidentally. You can now switch the hob on
again.
A cooking zone was operating without interruption for too long. The safety shut-
off was activated. You can switch the cooking zone on again.
Ҥ
display and numbers
There is a fault in the electronics. Switch the appliance off and back on again
using either the household fuse or the circuit breaker in the fuse box (reset). If
the display appears again, disconnect the appliance from the mains using the
household fuse. Contact the after-sales service.
Alternating
•
and
ˆ
display
A cooking zone that was set to heat setting 8 or 9 is too hot. The power for this
cooking zone was reduced to heat setting 7. When
•
goes out, you can set the
cooking zone to a higher setting again.
•
display
The appliance is too hot and a cooking zone has switched itself off. Remove the
pot from the heat.
•
goes out once the cooking zones have cooled down suffi-
ciently.
Wait a few minutes until the cooking zones have cooled down. If
•
appears
again after switching on, the hob is still too hot. Switch off the cooking zones
and allow them to continue to cool down.
”‚
display
Electronics fault in one of the cooking zones
Switch the appliance off and, after a few minutes, back on again using either the
household fuse or the circuit breaker in the fuse box (reset). If the display
appears again, disconnect the appliance from the mains using the household
fuse. Call the after-sales service.
”…
display
The control panel is too hot and the appliance has switched itself off. Check
whether there is a hot pan on the control panel.
Remove the pan from the control panel. Wait a few minutes until the control unit
has cooled down. If
”…
appears again after switching on, disconnect the appli-
ance from the mains using the household fuse. Call the after-sales service.
”ˆ
display
The frying sensor is faulty. Acknowledge the fault message by touching a touch
key. Call the after-sales service. It is possible to cook without the frying-sensor
function.
