10
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by one
of our trained after-sales technicians. If the appliance is
defective, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Contact the after-
sales service.
LED lights
Defective LED lights must only be replaced by the
manufacturer, their customer service department or a
licensed technician (electrician).
Malfunction table
--------
Disruption
Possible cause
Solution
The appliance does not work
The plug is not plugged into the mains
Connect the appliance to the electricity
supply
Power failure
Check whether other kitchen appliances
are working
Faulty fuse
Check in the fuse box to make sure that
the fuse for the appliance is OK
Irregular running noise, vibrations,
smoke, unusual heat generation or smell
Appliance fault
Remove the mains plug, call the after-
sales service
The appliance does not work as
described
Electronic fault
Remove the mains plug, wait 1 minute,
reinsert the mains plug and switch the
appliance back on
The button illumination does not work
The control unit is faulty
Call the after-sales service
The lighting does not work
The bulbs are faulty
Call the after-sales service
The
œ
button is lit permanently
The metal filter is saturated
Clean the filter, see the
Cleaning and
maintenance
section
The suction power is not strong enough Intensive mode is not set
Activate intensive mode, see the
Inten-
sive mode
section
