TROUBLESHOOTING:
1. The transfer speed is slow.
Your USB Hub has USB 2.0 specifications and the maximum transfer speed is approximately
480 Mbps. This maximum transfer speed is only an approximation and may vary depending
on the performance of your computer and your USB devices. If a USB 1.1 or 1.0 device is
connected to your USB Hub or if the USB Hub is connected to USB 1.1 or 1.0 port on your
computer, the transfer rate will be limited to 12 Mbps for USB 1.1 and 1.5 Mbps for USB 1.0
devices.
2. Can I charge my USB powered devices (such as USB charger, MP3 player, or mobile
phone) using the USB Hub?
Your USB Hub is not designed to support USB powered charging devices and we do not
recommend you to charge your USB devices using your USB Hub. If your USB device can be
charged using a USB connection, please directly connect your device to a USB port on your
computer. (NOTE: This function may not be supported by some motherboards, please refer
to your motherboard user’s manual for more details on your motherboard’s USB
specifications).
3. The USB device connected to my USB Hub cannot be detected, or cannot function properly.
Please make sure that the USB device your have connected to your USB Hub does not
require more power than your USB Hub can supply.
• When the additional USB Power Cable is NOT connected, your USB Hub can supply
approximately 350 mA to the USB ports (in total).
• When the additional USB Power Cable is connected, your USB Hub can supply
approximately 850mA to the USB ports (in total).
Please check the specifications of your USB devices and make sure that the total power
consumption of the USB devices connected to your USB Hub does not exceed 350 mA.
(NOTE: Typically, a flash drive uses approximately 80 mA while transferring data, and an
optical mouse uses approximately 80-120 mA while in active mode).
If the USB device you have connected to your USB Hub comes with a power adapter, we
highly recommend you use the power adapter with the USB device to ensure that there is
enough power supplied to your USB device.
4. I connected the USB Hub to my computer using a USB extension cable and it does not
work properly, or cannot be detected.
If you are connecting your USB Hub to your computer using a USB extension cable and your
USB Hub does not work properly, it is possible that the USB extension cable is interfering
with the connection between your USB Hub and your computer. Please remove the USB
extension cable and connect your USB Hub directly to your computer and try again.
This Class B digital apparatus complies with Canadian ICES-003.
LIMITED WARRANTY
THE SOURCE WARRANTY
The Source warrants that this product will be free from
defects in materials and workmanship for a period of ninety
(90) days from the date of purchase. Within this period,
simply take the product and your proof of purchase to any
The Source store or dealer and the product will be repaired
without charge for parts and labour. The Source reserves the
right to charge for transportation. Any product which has
been subject to misuse or accidental damage is excluded
from this warranty.
This warranty is only applicable to a product purchased
through The Source company owned stores and dealers and
to a product that is presented for repair in a country where
The Source offers the product for sale. While this warranty
does not confer any legal rights other than those set out
above, you may have additional statutory rights which will
vary under the laws of the various countries, states, province
and other governmental entities in which The Source
operates. This warranty is subject to all statutory rights you
may have in the country of purchase.
Limited Warranty
© 2012
The Source
.
All Rights Reserved.
Imported by:
The Source,
Barrie, Ontario, Canada, L4M 4W5
Manufactured in China
For product support please visit
www.thesource.ca
Please Recycle