G2 GoGEN TVU43S298STWEB, Instruction Manual

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English - 18 -
Troubleshooting & Tips
Tv will not turn on
Make sure the power cord is plugged in securely to
wall outlet. Check if batteries are exhausted. Press
the Power button on the TV.
Poor picture
• Check if you have selected the correct TV system.
• Low signal level can cause picture distortion. Please
check antenna access.
• Check if you have entered the correct channel
frequency if you have done manual tuning.
• The picture quality may degrade when two devices
are connected to the TV at the same time. In such
a case, disconnect one of the devices.
No picture
• This means your TV is not receiving any transmission.
Make sure the correct source has been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
• If you are in doubt, consult your dealer.
No sound
• Check if the TV is muted. Press the Mute button or
increase the volume to check.
• Sound may be coming from only one speaker. Check
the balance settings from
Sound
menu.
Remote control - no operation
• The batteries may be exhausted. Replace the
batteries.
Input sources - can not be selected
• If you cannot select an input source, it is possible
that no device is connected. If not;
• Check the AV cables and connections if you have
tried to connect a device.
• Check the AV cables and connections if you are
trying to switch to the input source dedicated to the
connected device.