Fax: (310) 449-4670
E-mail: [email protected]
Internet: http://www.g-technology.com
When contacting Technical Support, make sure to be in front
of your computer and have the following information readily
available:
• Your G-DRIVE serial number (on bottom of unit)
• Operating system and version
• Computer brand and model
• Amount of memory installed
• Other devices attached to your computer
Thank you for purchasing G-DRIVE. If you have any
comments or questions about this manual or the product,
please call (310) 449-4599, or send an email to
[email protected]
Limited Warranty
Hitachi Global Storage Technologies, (“Hitachi GST”)
including G-Technology by Hitachi
Limited Warranty for External Hard Disk Drives
What does this limited warranty cover?
This Limited Warranty applies to new Hitachi GST external
storage products purchased from an authorized Hitachi GST
dealer by the original purchase for normal use and not for
resale. Hitachi GST warrants that a covered product is free
from defects in materials and workmanship, with the
exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5
years, or a fixed period from date of purchase, depending on
when and where it was originally purchased. To determine
the warranty specifically for your product, visit
www.g-technology.com . A valid proof of purchase may be
required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from
the date of sale from Hitachi GST to the authorized
distributor.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from
commercial use, misuse, accident, modification or alteration
to hardware or software, tampering, unsuitable physical or
operating environment beyond product specifications,
improper maintenance, or failure caused by a product for
which Hitachi GST is not responsible. There is no warranty of
uninterrupted or error-free operation. There is no warranty for
loss of data—you must regularly back up the data stored on
your product to a separate storage product. There is no
warranty for product with removed or altered identification
labels. HITACHI GST DOES NOT PROVIDE ANY OTHER
WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE
LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION
MAY NOT APPLY TO YOU. Hitachi GST is not responsible for
returning to you product which is not covered by this limited
warranty.
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