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Important Installer Notes
●
When installing the aerial antenna cable please ensure that the cable leaves the back box
by the shortest route possible and is not coiled up left inside the e-com.
●
Do not stick the aerial to any metal surface. This will degrade the signal strength received.
●
Only use the power supply that is supplied in the kit.
●
Please remove voicemail function from the simcard before installing into the intercom.
Major UK network voicemail removal codes are shown on page 4.
●
Prior to commissioning, please ensure that signal strength is sufficient by sending the text
#
SIGNAL
#
. We recommend you need a score of at least 10. Please try both 2G and 3G
via dipswitch 1.
●
If you do not receive a good signal strength, please reposition the aerial antenna to
improve the signal strength or alternatively change the network provider as the signal
strength can vary between suppliers..
●
We do not recommend using the three network as they only work on 3G only. This means
sometimes they struggle for a consistent signal as they can not fall back onto 2G like other
networks.
For more technical support please browse the FAQ’s on our website
www.gsm-activate.co.uk
Alternatively email our Technical Support team at t
[email protected] and we will
reply or call you back within 24 hours Monday - Friday.
