FWE ASU-9 AIR SUPREMACY AIR SCREEN
BEFORE SETTING UP
- 4 -
DELIVERY
INSPECTION
All FWE refrigerators are shipped in containers in to prevent damage. Upon delivery of your new Air Screen:
•
Inspect the shipping container for external damage. Any evidence of damage should be noted on the
delivery receipt which should be then signed by the driver.
•
Uncrate the unit and check for external damage. Carriers will accept claims for concealed damage if
notified within fifteen (15) days of delivery and shipping container is retained for inspection.
The FWE - Food Warming Equipment Company -
cannot assume responsibility for loss or damage
suffered in transit. The carrier assumed full
responsibility of delivery in good order when
shipment was accepted. We are, however,
prepared to assist you if filing a claim is
necessary. Notices are posted on the outside of
each carton regarding freight claims and damage
to further familiarize you with this information,
as shown here.
All units are factory tested for performance and
certified free from defects when shipped. The
utmost care has been taken in manufacturing,
crating and final inspection at the factory and / or
shipping point to assure against damage in
transit.
Should there be noted damage upon uncrating,
carefully check the crate for visible signs of the
cause. Save all crating material and immediately
file a claim of damage with the carrier. Under no
conditions may a damaged unit be returned to
FWE without an RGA -
Return Goods
Authorization Number. If damage is discovered,
call your dealer, trucking company & FWE -
Customer Service Department at 815-459-7500.
IMPORTANT
This merchandise has been thoroughly inspected and carefully packed
before leaving our plant. Responsibility for its safe delivery was assumed
by the carrier at the time of shipment. Claims for loss or damage to the
contents, should therefore, be made upon the carrier as follows:
CONCEALED LOSS OR DAMAGE
Concealed loss or damage means loss or damage that does not
become apparent until the merchandise has been unpacked. The
contents may be damaged in transit due to rough handling even
though the carton may not show external damage. When the
damage is discovered upon packing, make a written request for
inspection by the carrier’s agent within fifteen (15) days of the
delivery date. Then file a claim with the carrier since such damage
is the carrier’s responsibility. By following these instructions
carefully, we guarantee our full support of your claims to protect
you against loss from concealed damage.
VISIBLE LOSS OR DAMAGE
Any external evidence of loss or damage must be noted on the
freight bill or express receipt, and signed by the carrier’s agent.
Failure to adequately describe such external evidence of
loss or damage may result in the carrier refusing to honor a
damage claim. The form required to file such a claim will be
supplied by the carrier.
DO NOT RETURN DAMAGED MERCHANDISE
TO US. FILE YOUR CLAIM AS ABOVE.
In case of damage, it is your responsibility to save all carton(s)
and packaging materials for the carrier’s inspection.