1. Microphone – picks up the sound of your voice for calls to the 9-1-1 operator
2. Service Indicator – indicates the presence of wireless coverage and that the device is ready to use.
3. Battery Indicator – shows the device’s battery strength.
4. Call Button – allows you to call the 9-1-1 operator
5. Speaker – allows you to hear the 9-1-1 operator
6. Reset Button – ONLY use if you are instructed by our service center…
7. Keychain Attachment – allows you to attach the device to a keychain or other items.
8. Accessory Clip – allows you to attach the device to a purse, backpack, or other items.
9. Power Button – turns your unit on and off.
10. Charging Port – connects the Battery Charger to the device.
Keeping your unit charged
1. To charge, plug the large end of the Battery Charger into a standard wall outlet and the small connector into the device with the word “Up”
facing up. You will then hear a tone.
2. The Battery Indicator will blink green during the charging process. Once fully charged, it will remain solid green.
3. Unplug the Battery Charger. You’ll hear a tone and the Battery Indicator will turn off to save power.
4. When the battery is low, the Battery Indicator will flash red and you will hear a repeating tone to charge. The tone will repeat more frequently
as the battery level decreases.
5. If the battery loses all of its charge, the device will power off. The unit will power back on when it is connected to the Battery Charger.
Turning on your unit
1. Press the Power Button. The Signal and Battery Indicators will be solid green.
2. After a few moments, you will hear a tone and a voice prompt
The Service Indicator will begin blinking
green, indicating the device is
powered up and working properly.
3. If the battery is charged, the Battery Indicator will be off, saving power.
4. After the unit is on for about 2 minutes it will say “Unable to activate see user guide” this is normal and the Service Indicator will go RED this
is also normal
Calling 9-1-1 in an emergency
1. If you are experiencing a critical emergency and need to call 9-1-1 press and hold the Call Button for at least 5 seconds until you hear
“Calling 9-1-1 Now,” then release the button.
2. To end the call, press and release the Call Button. You’ll hear a tone and a voice prompt “Call Ended.”
