WHAT TO DO IF…
Caution!
Before troubleshooting,
disconnect the power supply.
Only a qualified electrician or compe-
tent person must do the troubleshoot-
ing that is not in this manual.
Important!
There are some sounds during
normal use (compressor, refrigerant
circulation).
Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands sta-
ble (all the four feet should be on
the floor).
The compressor oper-
ates continually.
The temperature is not set cor-
rectly.
Set a warmer temperature.
The lid has been opened too fre-
quently.
Do not leave the lid open longer
than necessary.
The lid is not closed properly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
Large quantities of food to be
frozen were put in at the same
time.
Wait some hours and then check
the temperature again.
Food placed in the appliance
was too warm.
Allow food to cool to room tem-
perature before storing.
The temperature of the room
that contains the appliance is
too high for efficient operation.
Try to reduce the temperature in
the room where the appliance
stands.
The High temperature
alarm light is on.
It is too warm inside the freezer.
Refer to "High Temperature
Alarm".
The cabinet has been recently
switched on and the tempera-
ture is still too high.
Refer to "High Temperature
Alarm".
There is too much frost
and ice.
Products are not wrapped prop-
erly.
Wrap the products better.
The lid is not shut properly or do
not close tightly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
The temperature is not set cor-
rectly.
Set a warmer temperature.
The water drainage plug is not
correctly positioned.
Position the water drainage plug
in the correct way.
The lid doesn't close
completely.
There is excessive frost.
Eliminate excess frost.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
Food packages are blocking the
lid.
Arrange the packages in the right
way, see the sticker in the appli-
ance.
The lid is difficult to
open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
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