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18

TROUBLESHOOTING GUIDE

1. The appliance is not working.

Is there a power failure?
Is the main power switch on?
Has the fuse blown?
Is the thermostat setting correct?
Was the appliance switched on correctly?

2. Excessive frost build-up.

Has the defrost water drain been positioned 

correctly?

Is the door shut properly?

3. The yellow, red and green leds do not 

light up. Perform the checks for point 
1, and then:

Contact After-sales Service.

Notes:
• The front edge of the appliance may be hot. 

This prevents the formation of condensation 
and is not a defec
t.

• Gurgling and hissing noises due to 

expansion in the refrigerant circuit are 
normal.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

1. See if you can solve the problem yourself with 

the help of the “Troubleshooting guide”).

2. Switch the appliance on again to see if the 

problem has been solved. If it has not, 
disconnect the appliance from the power 
supply and wait for about an hour before 
switching on again.

3. If the problem persists after this course of 

action, contact After-sales Service.

Specify:
the nature of the problem,
the model,
the Service number (the number after the 

word SERVICE on the data plate on the inside 
of the appliance),

your full address,
your telephone number and area code.

Note:
The direction of door opening can be changed. 
If this operation is performed by After-sales 
Service it is not covered by the warranty.

Summary of Contents for GKA 1411

Page 1: ...HE FREEZER SAFEGUARDING THE ENVIRONMENT PRECAUTIONS AND GENERAL RECOMMENDATIONS HOW TO USE THE FREEZER HOW TO DEFROST AND CLEAN THE FREEZER CARE AND MAINTENANCE TROUBLESHOOTING GUIDE AFTER SALES SERVI...

Page 2: ...gulations for waste disposal Make the appliance unusable by cutting off the power cord The appliance must be delivered to an authorised collection centre for the recovery of refrigerant gas Informatio...

Page 3: ...y of door opening and the position of the appliance can affect the freezer internal temperature These factors must be taken into account when setting the thermostat Freezing The amount of fresh food t...

Page 4: ...e table alongside shows the recommended maximum storage time for frozen fresh foods Classification of frozen foods Put the frozen products into the freezer and classify them The storage date should be...

Page 5: ...can be placed directly on the refrigerator grid Making ice cubes Fill the ice cube tray 2 3 full and place it in the special freezer compartment Do not use sharp or pointed instruments to detach the t...

Page 6: ...gether in a cool place or in a portable cooler Leave the freezer door open to allow the frost to melt Remove the water which collects at the bottom basin Clean the interior of the freezer with a spong...

Page 7: ...the refrigerant circuit are normal AFTER SALES SERVICE Before contacting After Sales Service 1 See if you can solve the problem yourself with the help of the Troubleshooting guide 2 Switch the applia...

Page 8: ...r 3 depending on model Electrical Connection Electrical connections must be made in accordance with local regulations Voltage and power consumption are indicated on the rating plate inside the applian...

Page 9: ...fitted Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug Replacement fuse covers are available from your local electrical store 2 For the...

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